Family Support Worker/Team Leader

Family Support Worker/Team Leader

Full-Time On-site
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Nepacs is a regional charity which supports positive futures for prisoners and their families.

We are seeking to recruit a Family Support Worker/Team Leader at HMP Kirklevington Grange to provide practical and emotional support to prisoners and their families, helping to maintain positive family relationships, access support services and prepare for release.

Any offer of employment is subject to Prison Service vetting, DBS checks and pre employment checks.

Knowledge and education

  • A good standard of education.
  • Relevant degree level/professional qualification in social care or equivalent,and/or at least 2 years relevant casework experience.
  • Demonstrable understanding of the importance of operating within professionalboundaries in a statutory and secure environment.
  • Knowledge of and adherence to safeguarding, health and safety, data security(UK GDPR) and equality and diversity.

Experience

  • Experience of providing support, advice, guidance or casework to vulnerableindividuals and families.
  • Experience of working with people experiencing complex needs.
  • Experience of maintaining accurate records and case management systems.
  • Experience of partnership working with statutory, voluntary and communityorganisations.

Skills and abilities

  • Excellent communication and listening skills, with the ability to communicateeffectively both verbally and in writing.
  • Excellent organisational skills and the ability to manage a busy workload.
  • Good negotiation and advocacy skills.
  • Being able to effect positive change, committing to personal development andconsistently seeking more information.
  • Flexibility and adaptability.
  • Ability and willingness to travel to attend meetings and other events.
  • Effective teamwork skills and a natural inclination to support colleagues,including employees, volunteers and student placements.
  • Competent in IT, including Microsoft Office applications.

Personal qualities and attitudes

  • Able to input and maintain
  • Exacting standards of personal integrity and accountability
  • Solutions-focused, adaptable, flexible, emotionally resilient and capable ofmanaging multiple tasks in challenging environments
  • A demonstrable commitment to Nepacs’ values and ethos
  • A self-starter who is collaborative and solutions-focused by nature, as well as anexcellent team player

Family Support Worker/Team Leader employer: Nepacs

Nepacs is an exceptional employer dedicated to fostering positive futures for prisoners and their families. With a strong commitment to employee development, we offer a supportive work culture that values compassion and teamwork, alongside opportunities for personal and professional growth. Working at HMP Holme House not only allows you to make a meaningful impact in the community but also provides a unique chance to be part of a mission-driven charity that prioritises the well-being of families during challenging times.

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Contact Details:

Nepacs Recruitment Team