At a Glance
- Tasks: Inspect, diagnose, and repair cutting-edge AV and LED display equipment.
- Company: Join a leading tech company focused on innovation and excellence.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Collaborative environment with a focus on sustainability and safety.
- Why this job: Be part of a dynamic team ensuring top-notch equipment for exciting projects.
- Qualifications: Strong electrical skills and a passion for technology required.
The predicted salary is between 30000 - 40000 € per year.
The Electronics Service Engineer is responsible for the inspection, diagnosis, repair, maintenance, and testing of Audio Visual and LED display equipment within Creative Technology’s rental inventory. Working closely with Operations, Technical Managers, On-Site Engineers, and other Service Engineers, the role ensures all equipment is maintained to the highest technical, safety, and performance standards. The objective is to guarantee reliable, project‑ready equipment that meets client expectations and supports operational excellence.
Key Responsibilities
- Technical Repair & Maintenance
- Diagnose, fault find and carry out electrical and mechanical repairs on LED displays and a wide range of professional AV equipment.
- Perform board level and component level repairs, including manual soldering and hot air rework techniques.
- Maintain and service power distribution systems, including 400V three-phase systems.
- Conduct preventative maintenance inspections to minimise equipment failure and downtime.
- Carry out firmware updates, configuration checks, calibration, and performance testing where required.
- Undertake minor mechanical fabrication and modifications using workshop machinery (e.g., milling, drilling equipment).
- Support the continuous improvement of equipment reliability through failure analysis and root cause identification.
- Testing & Compliance
- Take ownership of the PAT testing process, including full management of associated tracking and certification systems.
- Conduct electrical safety testing and general compliance checks in accordance with current legislation and company standards.
- Ensure all repairs and testing meet relevant industry standards and company quality requirements.
- Maintain accurate certification records and documentation for audit purposes.
- Operational Support
- Work closely with Operations and Technical teams to prioritise equipment requiring urgent repair in line with upcoming projects.
- Ensure repaired equipment is fully tested, quality checked, and ready for deployment.
- Attend site to carry out field repairs or provide technical troubleshooting support when necessary.
- Assist in stock control of spare parts and recommend procurement where required.
- Administration & Systems
- Maintain accurate and timely records within repair management and inventory systems.
- Track equipment returns to manufacturers and suppliers, including warranty repairs and service agreements.
- Provide clear reporting on recurring faults, repair trends, and equipment performance issues.
- Contribute to asset lifecycle management and equipment condition reporting.
- Other Duties & Responsibilities
- Build and maintain strong working relationships across all departments.
- Liaise with manufacturers and suppliers to obtain technical support, documentation, and replacement components.
- Continuously develop technical knowledge of current and emerging AV technologies.
- Observe and promote safe working practices, including correct use of PPE and workshop safety procedures.
- Ensure compliance with company policies and procedures, including: Quality Management System (ISO9001), Environmental (ISO14001), Health and Safety (ISO45001) and Event Sustainability (ISO20121).
- Support sustainability initiatives by ensuring responsible handling, disposal, and recycling of electronic components.
- Participate in training, mentoring of colleagues, and knowledge sharing within the team.
Skills & Experience
- Strong electrical fault-finding and diagnostic skills.
- Experience working with three-phase power systems (desirable).
- Competent in soldering and PCB fault tracing.
- Strong understanding of electrical safety standards.
- Ability to interpret technical drawings and schematics.
- Good IT skills and experience using service/asset management systems.
- Excellent organisational and prioritisation skills.
- Flexible approach with the ability to respond to operational demands.
Service Engineer in Crawley employer: NEP Group
Creative Technology is an exceptional employer for Service Engineers, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee growth, we provide ongoing training and development opportunities, ensuring our team stays at the forefront of AV technology. Located in a vibrant area, our culture promotes teamwork and excellence, making it a rewarding place to build a career in the fast-paced world of audio-visual services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV equipment or LED displays, consider creating a portfolio or a project showcase. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for technical interviews by brushing up on your fault-finding and diagnostic skills. Be ready to discuss specific examples of repairs or maintenance you've performed, as this will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with AV equipment and electrical systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and relevant to the job description.
Show Off Your Technical Skills:When detailing your experience, focus on specific technical skills like soldering, fault-finding, and working with three-phase systems. We love seeing concrete examples of how you've tackled challenges in the past!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEP Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LED displays and AV equipment. Be ready to discuss specific repair techniques, like soldering and fault-finding, as well as any experience you have with three-phase power systems. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you diagnosed and repaired equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to troubleshoot effectively and think on your feet.
✨Familiarise Yourself with Compliance Standards
Since compliance is key in this role, make sure you know about relevant industry standards and safety regulations. Be ready to discuss how you've ensured compliance in previous roles, especially regarding electrical safety testing and documentation.
✨Build Rapport with the Team
Remember, this role involves working closely with various teams. During the interview, show your interpersonal skills by discussing how you've collaborated with others in the past. Highlight your ability to build strong working relationships and communicate effectively with both technical and non-technical colleagues.
