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For Companies At a Glance
- Tasks: Inspect, diagnose, repair, and maintain cutting-edge AV and LED display equipment.
- Company: Join a leading tech company focused on innovation and excellence.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on sustainability and continuous learning.
- Why this job: Be part of a dynamic team ensuring top-notch equipment for exciting projects.
- Qualifications: Strong electrical skills and a passion for technology are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Electronic Service Engineer is responsible for the inspection, diagnosis, repair, maintenance, and testing of Audio Visual and LED display equipment within Creative Technology’s rental inventory. Working closely with Operations, Technical Managers, On-Site Engineers, and other Service Engineers, the role ensures all equipment is maintained to the highest technical, safety, and performance standards. The objective is to guarantee reliable, project ready equipment that meets client expectations and supports operational excellence.
Key Responsibilities
- Technical Repair & Maintenance
- Diagnose, fault find and carry out electrical and mechanical repairs on LED displays and a wide range of professional AV equipment.
- Perform board level and component level repairs, including manual soldering and hot air rework techniques.
- Maintain and service power distribution systems, including 400V three-phase systems.
- Conduct preventative maintenance inspections to minimise equipment failure and downtime.
- Carry out firmware updates, configuration checks, calibration, and performance testing where required.
- Undertake minor mechanical fabrication and modifications using workshop machinery (e.g., milling, drilling equipment).
- Support the continuous improvement of equipment reliability through failure analysis and root cause identification.
- Testing & Compliance
- Take ownership of the PAT testing process, including full management of associated tracking and certification systems.
- Conduct electrical safety testing and general compliance checks in accordance with current legislation and company standards.
- Ensure all repairs and testing meet relevant industry standards and company quality requirements.
- Maintain accurate certification records and documentation for audit purposes.
- Operational Support
- Work closely with Operations and Technical teams to prioritise equipment requiring urgent repair in line with upcoming projects.
- Ensure repaired equipment is fully tested, quality checked, and ready for deployment.
- Attend site to carry out field repairs or provide technical troubleshooting support when necessary.
- Assist in stock control of spare parts and recommend procurement where required.
- Administration & Systems
- Maintain accurate and timely records within repair management and inventory systems.
- Track equipment returns to manufacturers and suppliers, including warranty repairs and service agreements.
- Provide clear reporting on recurring faults, repair trends, and equipment performance issues.
- Contribute to asset lifecycle management and equipment condition reporting.
- Other Duties & Responsibilities
- Build and maintain strong working relationships across all departments.
- Liaise with manufacturers and suppliers to obtain technical support, documentation, and replacement components.
- Continuously develop technical knowledge of current and emerging AV technologies.
- Observe and promote safe working practices, including correct use of PPE and workshop safety procedures.
- Ensure compliance with company policies and procedures, including: Quality Management System (ISO9001), Environmental (ISO14001), Health and Safety (ISO45001) and Event Sustainability (ISO20121).
- Support sustainability initiatives by ensuring responsible handling, disposal, and recycling of electronic components.
- Participate in training, mentoring of colleagues, and knowledge sharing within the team.
Skills & Experience
- Strong electrical fault-finding and diagnostic skills.
- Experience working with three-phase power systems (desirable).
- Competent in soldering and PCB fault tracing.
- Strong understanding of electrical safety standards.
- Ability to interpret technical drawings and schematics.
- Good IT skills and experience using service/asset management systems.
- Excellent organisational and prioritisation skills.
- Flexible approach with the ability to respond to operational demands.
- BS7909 certified (desirable).
Electronic Service Engineer - Fixed Term in Crawley employer: NEP Group
Contact Detail:
NEP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Service Engineer - Fixed Term in Crawley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with AV equipment or electrical systems, consider creating a portfolio or a project showcase. This can really help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Creative Technology, and express your enthusiasm for working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you’re genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace Electronic Service Engineer - Fixed Term in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Electronic Service Engineer role. Highlight your experience with AV equipment, fault-finding skills, and any relevant certifications. We want to see how your background aligns with what we do!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you’ve used them in real situations. Talk about specific projects where you diagnosed issues or improved equipment reliability. We love a good story!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We appreciate attention to detail, especially in technical roles like this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at NEP Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Audio Visual and LED display equipment. Be ready to discuss specific repair techniques, like manual soldering and hot air rework. Showing that you can diagnose and fault-find effectively will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment. Highlight your approach to preventative maintenance and how you've contributed to improving equipment reliability. This will demonstrate your proactive mindset.
✨Understand Compliance and Safety Standards
Familiarise yourself with relevant industry standards and legislation, especially around electrical safety testing and compliance checks. Being able to discuss how you ensure adherence to these standards will show that you take safety seriously.
✨Be Ready for Technical Questions
Expect technical questions related to three-phase power systems and PCB fault tracing. Brush up on interpreting technical drawings and schematics, as this could come up in the conversation. Confidence in your technical knowledge will set you apart.