At a Glance
- Tasks: Drive growth by managing strategic customer accounts and leading complex commercial opportunities.
- Company: Join NEP Connect, a leader in global broadcasting and connectivity services.
- Benefits: Enjoy a senior role with strategic influence, competitive salary, and ongoing development opportunities.
- Other info: Dynamic work environment with clear progression paths and access to global expertise.
- Why this job: Make an impact in the media industry while working with innovative technologies and high-profile clients.
- Qualifications: Proven experience in account management and strong negotiation skills required.
The predicted salary is between 60000 - 75000 £ per year.
Company Overview
NEP Connect is a key part of the globally renowned NEP Group. We are leaders in delivering critical connectivity services, broadcasting live content across the world through our cutting-edge satellite and Anylive® fibre infrastructure. Every day, we help bring 250 hours of live content to millions of viewers, supporting clients that include global brand names and broadcasters like the BBC, Channel 4, Five, ITV, Sky Sports, to deliver experiential live events and social network streaming to audiences in multiple territories. With over 4,000 employees across 65 countries, NEP is dedicated to providing superior service and fostering lasting relationships within the broadcast and live events industry.
Role Overview
The Senior Account Manager plays a critical role in driving the growth of NEP Connect's managed services connectivity and media solutions portfolio, identifying, developing, and closing large, complex, and strategic customer opportunities. The role holder will work closely with NEP Connect customers to understand their end-to-end operational, technical, and business challenges, shaping scalable, secure, and innovative solutions that deliver long-term value. The role requires strong leadership of cross-functional and virtual teams across the NEP Group, ensuring solutions meet both customer needs and NEP’s commercial and operational objectives. Success will be measured through the delivery of sustainable, profitable growth, strong customer partnerships, and the expansion of NEP Connect's strategic footprint across existing and new accounts.
Key Responsibilities
- Own and grow a portfolio of strategic customer accounts, driving long-term, sustainable revenue and margin growth.
- Lead large, complex, and strategic commercial opportunities from qualification through to contract signature.
- Meet or exceed annual targets for revenue, margin, and strategic deal milestones.
- Develop and deliver solution-led sales of NEP Connect services, including managed services, media connectivity, cloud, IP, and hybrid workflows using market knowledge.
- Lead and coordinate RFP and RFI responses, proposals, and executive-level customer engagements.
- Act as a trusted advisor to senior and executive customer stakeholders, aligning NEP Connect capabilities to long-term operational and transformation goals.
- Develop and own strategic account and major deal plans, including pipeline development, risk management, and forecasting.
- Collaborate across NEP Group businesses and global teams to deliver integrated, multi-service customer solutions.
- Lead virtual bid teams, ensuring solutions are scalable, secure, resilient, commercially viable, and operationally deliverable.
- Navigate complex commercial negotiations, working closely with finance, legal, and technical teams to structure creative and compliant deal solutions.
- Champion customer experience, service excellence, and effective contract lifecycle management.
- Provide accurate forecasting, reporting, and proactive briefing to senior management on key deals, risks, and opportunities.
- Build and maintain strong internal stakeholder relationships to support delivery excellence and long-term account success.
What We're Looking For
- Strong strategic and commercial leadership capability, with the confidence to lead senior customer and internal stakeholders.
- Exceptional communication, influencing, and stakeholder management skills.
- Highly developed negotiation skills across pricing, commercial models, legal terms, and solution design.
- Strategic thinker with strong problem-solving ability and commercial judgement.
- Ability to manage multiple complex opportunities simultaneously over long sales cycles.
- Comfortable operating in a matrixed, global organisation and leading virtual teams.
Interests And Background
- Proven experience in senior account management, strategic sales, or major deals roles.
- Track record of winning and closing large, complex, solution-led opportunities (typically 3–18 month sales cycles).
- Strong understanding of commercial models, pricing strategies, business cases, and risk management.
- Experience negotiating non-standard contractual terms and bespoke solution designs.
- Familiarity with the media, broadcast, and live production sectors, including IP, cloud, and remote delivery models.
- Typically 5+ years’ experience in a senior commercial or major deals role.
- Demonstrated success delivering growth beyond standard sales targets.
What's in it for you?
- Senior commercial role with significant strategic influence across NEP Connect and the wider NEP Group.
- Opportunity to lead high-value, high-profile customer engagements and transformation programmes.
- Access to global expertise, innovative technologies, and complex delivery environments.
- Clear scope for continued progression within NEP’s global commercial leadership community.
Development & Training
- Ongoing executive and leadership development opportunities.
- Access to global NEP learning platforms and in-house commercial and technical training.
- Exposure to complex, international projects and senior stakeholder environments.
More Details
- Location: Alston Dr, Milton Keynes.
- Working Hours: 9am – 5:30pm; Monday to Friday.
- All applicants must hold the legal right to live and work in the UK. Please be aware that a security or criminal background check may be required to facilitate internal work visas if on-site work opportunities are provided.
Senior Account Manager employer: NEP Group, Inc.
NEP Group, Inc. is an excellent employer that fosters a collaborative and inclusive work culture, providing employees with the opportunity to grow within a dynamic People team. With a focus on employee relations and payroll administration, the company offers comprehensive support and development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in HR. Located in the UK, NEP Group values diversity and encourages innovation, ensuring that every team member can contribute to the success of the organization.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at NEP Group, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including NEP Group, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for NEP Group, Inc.:When writing your cover letter, make sure to tailor your message specifically for NEP Group, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at NEP Group, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show NEP Group, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show NEP Group, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with NEP Group, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
