Base Operations Manager

Duration: Full Time

Reports to: Director of Operations

Location: Gemini House, Bracknell

Applications: Please submit your CV and contact information. The closing date for applications is Friday 10 April 2026, however, we reserve the right to close this vacancy early if we receive a high volume of suitable applications.

Company Overview

NEP UK, part of the NEP Worldwide Network, is a global leader in outside broadcasting, remote production, and media workflow solutions. Known for delivering high-quality broadcasts for clients like The Grand National, Wimbledon Championships, Premiership Football, Squid Games, and Love Island, NEP UK prides itself on its innovative technology, passionate team, and unwavering commitment to excellence. With over 4,000 employees across 65 countries, NEP is dedicated to providing superior service and fostering lasting relationships within the broadcast and live events industry.

Role Overview

The Base Operations Manager is responsible for the day-to-day operational leadership, organisation and standards of Gemini House. This is a hands‑on role with accountability for ensuring equipment preparation, warehouse discipline and asset control are delivered accurately on time and to the highest professional standards. The role will establish and implement the processes, structure and operational discipline required to support a high‑performance broadcast operation. This includes defining how equipment is received, prepared, tracked, stored, deployed and returned, ensuring full visibility and control of assets at all times. Working closely across Logistics, Engineering and Commercial pillars, the Base Operations Manager ensures the right equipment is prepared correctly, staged efficiently and ready for deployment without last‑minute correction or rework. This role requires visible leadership on the floor, leading the team through example, mentoring and clear operational direction. The position is accountable for creating a structured, efficient and forward‑looking base operation, owning the standards, organisation and readiness of Gemini House.

Key Responsibilities

• Operational Leadership and Team Management
  • Lead and supervise the base operations and Base Operations team on a daily basis, maintaining a strong visible presence on the floor.
  • Lead by example, setting the standard for organisation, professionalism and attention to detail.
  • Mentor and develop the team, building a culture of accountability, pride and operational discipline.
  • Ensure the team has clear preparation lists, priorities and timelines at all times.
  • Create a structured and high performing base operation aligned with NEP UK’s operational ambitions.
• Process Implementation and Asset Control
  • Assess current warehouse, preparation and asset flow processes and identify gaps or inefficiencies.
  • Design and implement structured processes governing how equipment moves into, through and out of the base.
  • Establish clear procedures for equipment preparation, return, storage and redeployment.
  • Ensure all assets are tracked accurately using EasyJob (or equivalent asset management systems).
  • Implement structured intake and return processes including inspection, verification and correct storage.
  • Coordinate the filtering of equipment into maintenance.
  • Ensure all equipment has a defined home and is stored logically and consistently.
• Equipment Preparation and Operational Readiness
  • Coordinate and oversee daily equipment preparation to ensure all kit is ready accurately, neatly and on time.
  • Validate that equipment is prepared in line with project specifications and operational requirements.
  • Create clearly defined staging areas for upcoming deployments.
  • Anticipate operational needs and ensure preparation timelines are met without last‑minute correction.
  • Minimise errors, omissions and rework through structured planning and oversight.
• Warehouse Management and Site Standards
  • Take ownership of the overall operational standards of Gemini House.
  • Ensure the warehouse, preparation areas and operational spaces are organised, tidy and fit for purpose.
  • Maintain high standards of housekeeping, layout and storage discipline.
  • Act as the visible owner of site standards, ensuring the base reflects operational excellence.
  • Oversee building upkeep, repairs and operational improvements where required.
• Performance Monitoring and Continuous Improvement
  • Develop and implement operational KPIs to monitor preparation accuracy, readiness and efficiency.
  • Track and improve asset visibility, utilisation and warehouse efficiency.
  • Identify opportunities to improve operational performance and reduce inefficiencies.
  • Support implementation and compliance with ISO and operational audit requirements.
  • Ensure operational processes are documented, repeatable and sustainable.
• Cross Pillar Coordination
  • Work closely with Logistics, Engineering and Commercial teams to ensure alignment on project requirements.
  • Ensure the correct equipment is prepared, available and ready in line with operational timelines.
  • Support the efficient movement and utilisation of assets across the business.
  • Escalate risks early where operational readiness may be impacted.

What We Are Looking For

• Proven experience managing warehouse, base operations or technical operational environments.
• Demonstrable experience implementing operational processes and structure within a fast paced environment.
• Strong leadership capability with experience supervising and developing operational teams.
• Experience using EasyJob or similar asset management systems, or the ability to quickly learn and adopt such systems.
• Strong understanding of asset control, preparation workflows and equipment lifecycle management.
• Experience working in broadcast, live events, technical production or similarly complex operational environments highly advantageous.
• Exceptional organisational skills and attention to detail.
• Ability to identify gaps, take ownership and implement effective solutions.
• Calm, structured and effective under operational pressure.
• Strong communication skills and ability to coordinate across multiple departments.
• Pride in maintaining high standards and creating well organised, professional working environments.
• Proactive mindset with strong sense of ownership and accountability.

What's in it for you?

This is a rare opportunity to build operational excellence from the ground up. You will be at the heart of shaping how NEP UK prepares, organises and mobilises its technical assets. The base is the foundation of everything we deliver, and you will have the platform and autonomy to define how it operates. This role offers a genuine blank canvas to design and implement a forward looking, fit for purpose base operation that works intelligently, efficiently and with pride. You will have the authority to introduce structure, embed process and raise standards so that Gemini House becomes a benchmark facility within the industry. You will shape the physical and operational layout of the base, define how kit moves through the business and build a culture of preparation, accuracy and accountability. Success in this role means creating an operational environment that supports high performance delivery and becomes the standard others measure themselves against.

Development And Training

This role offers significant scope for professional growth and development opportunities within NEP UK’s Operations Pillar. You will gain hands on experience in operational leadership, asset control, process implementation and performance management within a complex broadcast environment.

Career Pathway

This role provides a clear progression route into broader operational leadership within NEP UK. High performers may progress into roles such as Operations Manager within the wider operations structure, or senior operational leadership roles supporting multi‑site or international delivery. The role is designed for individuals who want to expand their leadership capability, strengthen operational expertise and contribute to the strategic direction of NEP UK’s operational performance.

More Details

Location: Gemini House, Bracknell

Working Hours: 9am to 5.30pm (some flexibility will be required)

All applicants must hold the legal right to live and work in the UK. Please be aware that a security or criminal background check may be required to facilitate internal work visas if on‑site work opportunities are provided.

Benefits

• Cycle to Work Scheme: Fancy a new pair of wheels and want to reduce your carbon footprint at the same time? Our Cycle to Work scheme offers money‑saving on bikes, safety equipment, and other accessories while promoting healthier and environmentally friendly journeys to work.
• Pension: We offer a contributory pension scheme to our employees and encourage everyone to invest in their future through a long‑term savings plan with tax relief. Our pension partner also provides access to other saving products such as ISAs and GIAs.
• Training: Our aim is to develop and inspire our future leaders and people of tomorrow. At NEP, we are committed to developing our people and ensuring everyone who works here can build a fantastic career. Unlimited online training is at our fingertips through our training platforms. We provide financial aid and paid time off for job‑related qualifications and study that will support you in your career with NEP.
• Employee Assistance Programme (EAP): Free 24/7 access to financial, legal, health, and wellbeing resources and support for employees and their immediate families.
• Private Medical Insurance (PMI): Employees and their families can access world‑class healthcare and treatment with medical history disregard coverage plans.
• Eye Care: Employees receive free access to eyesight tests with Specsavers, and contributions towards the cost of prescription glasses.
• Hearing Tests: A dedicated in‑house testing unit for all UK employees.
• Life Insurance: Financial security for your loved ones. We provide your next of kin with a lump‑sum payment in the event of your death.
• Income Protection: You will receive a percentage of your income (basic salary) in the event of long‑term sickness/disability.
• Uber Discounts: We are thrilled to announce that NEP has officially partnered with Uber for Business, bringing you exclusive benefits for both Rides and Eats! It’s not just about making our internal processes smoother; it’s about making your day‑to‑day life easier and more enjoyable. You'll have access to more vehicles, premium support, and the opportunity to collect Avios points.

Note

This job description is intended to outline the main duties and responsibilities of the role. It is not exhaustive and may be amended to reflect the needs of the business.