At a Glance
- Tasks: Support customers and engineers with parts enquiries and ensure efficient order processing.
- Company: Join a leading global manufacturer of construction equipment with a focus on growth.
- Benefits: Salary up to £42,000, ongoing training, and a supportive team environment.
- Other info: Dynamic role in a stable, permanent position within a growing business.
- Why this job: Be part of a respected company with real opportunities for career development.
- Qualifications: Experience in parts advising and strong communication skills are essential.
The predicted salary is between 42000 - 42000 £ per year.
The Company
NEOS Engineering are working with a leading global manufacturer of construction equipment that continues to grow its UK operation.
Due to continued expansion, they're looking to appoint an experienced Parts Advisor to join their busy team based in Sittingbourne.
This is an excellent opportunity to join a well-established OEM that invests heavily in its people, technology and future.
If you have experience within plant, agricultural, HGV, commercial vehicle or automotive parts and thrive in a fast-paced customer-focused environment, this could be the perfect opportunity.
The Role
As a Parts Advisor, you'll be responsible for supporting customers, dealers and field service engineers with parts enquiries, identifying the correct components and ensuring orders are processed efficiently.
You'll play a vital role in keeping customer equipment operational by delivering a first-class parts service.
Key Responsibilities
- Manage incoming parts enquiries via telephone and email.
- Identify and supply the correct parts using electronic parts catalogues and technical information.
- Process customer and internal parts orders accurately and efficiently.
- Produce quotations and provide pricing information.
- Liaise with the warehouse to ensure prompt dispatch and delivery of parts.
- Support field service engineers with urgent parts requirements.
- Build and maintain excellent customer relationships through professional communication and service.
- Maintain accurate records using internal systems.
- Assist with stock management and inventory control where required.
- The Ideal Candidate
We're looking for someone with
- Previous experience as a Parts Advisor, Parts Controller or Parts Administrator.
- Experience within construction plant, agricultural machinery, HGV, commercial vehicles, forklifts, powered access or a similar engineering environment.
- Strong communication and customer service skills.
- Excellent organisational skills with a keen eye for detail.
- Good IT skills and experience using parts management systems.
- The ability to work efficiently under pressure and manage multiple priorities.
- A proactive, positive attitude with a team-focused approach.
What's on Offer?
- Salary up to £42,000
- Excellent long-term career prospects with a market-leading equipment manufacturer.
- Ongoing training and professional development.
- Modern working environment with a supportive team.
- Stable, permanent position within a growing business.
- Opportunity to work with premium construction equipment and industry-leading products.
The Opportunity
This is a fantastic opportunity to join a highly respected manufacturer with ambitious growth plans across the UK.
You'll become part of a supportive team where your knowledge and customer service skills will be valued, with genuine opportunities to develop your career.
- Parts Advisor • Sittingbourne, Kent, England
- #J-18808-Ljbffr
Parts Advisor in Swanley employer: Neos Recruitment
Join a dynamic team at NEOS Recruitment, where we prioritise employee growth and development in a supportive work culture. As a Crushing & Screening Field Engineer in Nottingham, you'll enjoy competitive salaries, excellent overtime potential, and the convenience of a company van, all while working on cutting-edge equipment that makes a real impact across various customer sites.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Swanley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Neos Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Neos Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Neos Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Parts Advisor in Swanley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Neos Recruitment:This is your chance to really connect with the team at Neos Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Neos Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Neos Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Neos Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Neos Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
