At a Glance
- Tasks: Manage hire enquiries, coordinate equipment availability, and ensure smooth service delivery.
- Company: Established plant hire business with a strong UK reputation.
- Benefits: Competitive salary, bonus, and additional benefits.
- Other info: Dynamic role with opportunities to build client relationships.
- Why this job: Join a growing team and make an impact in a fast-paced environment.
- Qualifications: Experience in hire control or plant/tool hire and strong communication skills.
The predicted salary is between 30000 - 37000 £ per year.
We're working with a well-established and growing plant hire business with a strong reputation across the UK. Known for their reliability, quality of equipment and customer service, they are continuing to expand and are now looking to bring in an experienced Hire Controller to support their busy depot.
As a Hire Controller, you'll be at the heart of the operation — managing incoming enquiries, coordinating hires and ensuring a smooth service from order through to delivery.
Key responsibilities include:
- Handling inbound hire enquiries from customers
- Coordinating plant and equipment availability
- Raising hire contracts and managing bookings
- Liaising with drivers, engineers and the workshop
- Managing off-hires, extensions and breakdown requests
- Building strong relationships with both new and existing clients
This is a fast-paced role where no two days are the same.
The Candidate
- Previous experience as a Hire Controller or within plant hire / tool hire
- Strong organisational and communication skills
- Ability to work in a fast-paced environment
- Confident dealing with customers and internal teams
Hire Controller in Peterborough employer: Neos Recruitment
Contact Detail:
Neos Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire industry and let them know you're on the lookout for a Hire Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hire coordination and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed bookings or coordinated teams in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Hire Controller position directly, ensuring your application gets the attention it deserves.
We think you need these skills to ace Hire Controller in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Hire Controller or in plant hire. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled customer enquiries or managed bookings in the past.
Show Your Personality: We love a bit of personality! Don’t just list your qualifications; let us know what makes you tick. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Neos Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of plant hire and the specific equipment the company deals with. Familiarise yourself with common hire processes and terminology, as this will show that you're serious about the role and understand the industry.
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed bookings or coordinated logistics. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since you'll be liaising with customers and internal teams, practice clear and confident communication. Consider role-playing common scenarios you might face, like handling customer enquiries or managing off-hires, to showcase your interpersonal skills.
✨Build Rapport
During the interview, aim to build a connection with your interviewer. Ask insightful questions about the company culture and their approach to customer service. This not only shows your interest but also helps you gauge if it’s the right fit for you.