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- Tasks: Provide on-site technical support and service for ADT equipment across South West England.
- Company: Join NEOS Engineering, a dynamic team focused on delivering exceptional engineering solutions.
- Benefits: Earn between £18ph to £21ph plus overtime, with a company van provided.
- Why this job: Enjoy a hands-on role that enhances your problem-solving skills while building strong customer relationships.
- Qualifications: Experience in Field Service Engineering and NVQ Level 2 or 3 in Plant Maintenance preferred.
- Other info: This role requires frequent travel; sponsorship is not available.
Covering South West England
NEOS Engineering are seeking a skilled and dedicated Home-based Field Service Engineer to join our clients dynamic team to cover the South West area to work with ADT (Articulated Dump Trucks). The ideal Field Service Engineer candidate will be responsible for providing exceptional technical support and service to their clients on-site. This role requires a proactive approach to problem-solving and the ability to work independently while ensuring customer satisfaction. The Field Service Engineer will play a crucial role in maintaining and enhancing the performance of our products in the field.
Responsibilities
- Conduct servicing, maintenance, and repair of equipment at customer locations.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Perform routine inspections and preventative maintenance on equipment to ensure optimal performance.
- Maintain accurate records of service activities, including reports on repairs, installations, and customer interactions.
- Ensure compliance with health and safety regulations while working on-site.
- Build and maintain strong relationships with customers to enhance service delivery.
Qualifications
- Proven experience as a Field Service Engineer within Construction and Plant or similar role within the industry.
- Ideally a NVQ Level 2 or NVQ Level 3 in Plant Maintenance or equivalent.
- Strong technical skills with the ability to diagnose and resolve mechanical and electrical issues.
- Ability to work independently and manage time effectively while prioritising tasks.
- Willingness to travel frequently for onsite visits as required by the role.
- Familiarity with health and safety regulations related to fieldwork is advantageous.
We kindly ask for those requiring sponsorship to not apply as the client is unable to offer sponsorship and any applications here will be automatically rejected.
Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive, we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Field Service Engineer employer: Neos Recruitment Ltd
Contact Detail:
Neos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment you'll be working on, such as articulated dump trucks. Understanding their mechanics and common issues can give you an edge during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former Field Service Engineers in the construction and plant industry. They can provide insights into the role and may even refer you to opportunities within their companies.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills. Being able to showcase your problem-solving abilities in real-time can significantly boost your chances of landing the job.
✨Tip Number 4
Demonstrate your commitment to health and safety regulations during discussions. Showing that you prioritise safety not only protects you but also reassures employers about your professionalism and reliability.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, particularly in construction and plant maintenance. Emphasise your technical skills and any qualifications like NVQ Level 2 or 3.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer service skills. Mention specific examples of how you've successfully diagnosed and resolved issues in previous roles.
Highlight Compliance Knowledge: Since health and safety regulations are important for this role, include any relevant training or experience you have in this area. This will demonstrate your commitment to safe working practices.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Neos Recruitment Ltd
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific mechanical and electrical issues you've resolved in the past, and how your skills can benefit the company.
✨Emphasise Problem-Solving Abilities
This role requires a proactive approach to troubleshooting. Share examples of challenging situations you've faced in previous roles and how you successfully addressed them, highlighting your ability to think on your feet.
✨Demonstrate Customer Relationship Skills
Building strong relationships with clients is crucial. Prepare to discuss how you've maintained customer satisfaction in previous positions, and be ready to explain your approach to effective communication and service delivery.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is important for this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance while working on-site, as this will show your commitment to safety.
