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- Tasks: Provide on-site technical support and maintenance for articulated dump trucks.
- Company: Join NEOS Engineering, a dynamic team focused on innovative engineering solutions.
- Benefits: Earn £18-£21 per hour plus overtime, with a company van provided.
- Why this job: Enjoy a hands-on role with independence and the chance to build customer relationships.
- Qualifications: Experience in field service engineering, ideally with NVQ Level 2 or equivalent.
- Other info: Covering the beautiful South West of England while working remotely.
Covering South West England
£18ph to £21ph + OT 1.5x + Van
NEOS Engineering are seeking a skilled and dedicated Home-based Field Service Engineer to join our clients dynamic team to cover the South West area to work with ADT (Articulated Dump Trucks). The ideal Field Service Engineer candidate will be responsible for providing exceptional technical support and service to their clients on-site. This role requires a proactive approach to problem-solving and the ability to work independently while ensuring customer satisfaction. The Field Service Engineer will play a crucial role in maintaining and enhancing the performance of our products in the field.
Responsibilities:
- Conduct servicing, maintenance, and repair of equipment at customer locations.
- Troubleshoot technical issues and provide effective solutions in a timely manner.
- Perform routine inspections and preventative maintenance on equipment to ensure optimal performance.
- Maintain accurate records of service activities, including reports on repairs, installations, and customer interactions.
- Ensure compliance with health and safety regulations while working on-site.
- Build and maintain strong relationships with customers to enhance service delivery.
Qualifications:
- Proven experience as a Field Service Engineer within Construction and Plant or similar role within the industry.
- Ideally a NVQ Level 2...
Field Service Engineer employer: Neos Recruitment Ltd
Contact Detail:
Neos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment you'll be working on, such as articulated dump trucks. Understanding their mechanics and common issues will help you stand out during interviews and demonstrate your proactive approach to problem-solving.
✨Tip Number 2
Network with professionals in the construction and plant industry. Attend relevant events or join online forums where you can connect with current Field Service Engineers. This can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially those that highlight your ability to work independently and maintain customer satisfaction. Use specific examples to illustrate how you've successfully resolved technical issues in the past.
✨Tip Number 4
Research NEOS Engineering and their clients to understand their values and expectations. Tailoring your conversation to align with their goals during the interview can show your genuine interest in the position and the company.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, particularly in the construction and plant industry. Emphasise any specific skills related to servicing, maintenance, and troubleshooting of equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your proactive approach to problem-solving. Mention your ability to work independently and your commitment to customer satisfaction, as these are key aspects of the job.
Highlight Technical Skills: In your application, clearly outline your technical skills and any certifications you hold, such as NVQ Level 2 or equivalent. This will demonstrate your qualifications and readiness for the role.
Showcase Customer Relationship Skills: Include examples of how you've built and maintained strong relationships with customers in previous roles. This is crucial for enhancing service delivery and will set you apart from other candidates.
How to prepare for a job interview at Neos Recruitment Ltd
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific equipment you've worked on, particularly articulated dump trucks, and any troubleshooting experiences that highlight your problem-solving abilities.
✨Emphasise Customer Service
This role requires strong customer interaction, so be ready to share examples of how you've built relationships with clients in the past. Highlight instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations. Think of scenarios where you had to troubleshoot a complex issue or manage a difficult client. Practising these responses can help you articulate your thought process during the interview.
✨Know the Company and Its Products
Research NEOS Engineering and their products thoroughly. Understanding their values, mission, and the specifics of the equipment you'll be working with will show your genuine interest in the role and help you stand out as a candidate.
