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For Companies At a Glance
- Tasks: Manage service requests and coordinate with teams to ensure customer satisfaction.
- Company: Join a leading Heavy Plant Machinery supplier with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for career progression.
- Why this job: Be part of a dynamic team in a well-established company that values customer service.
- Qualifications: Ideal for candidates with customer service or telesales experience.
- Other info: This role offers a chance to grow within a supportive environment.
Neos Engineering are working with a large Heavy Plant Machinery supplier who are looking for a Service Controller to join the team! This is a fantastic opportunity for a candidate to join a well known and well established organisation!
The ideal candidate for the role is someone from a customer service, telesales background.
Salary: £25,500 to £27,000 + Bonus + Progression
Contact Detail:
Neos Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Familiarise yourself with the heavy plant machinery industry. Understanding the products and services offered by the company will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your customer service skills in any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and share your experiences to demonstrate your suitability for the role.
✨Tip Number 3
Prepare for potential interview questions by practising responses that showcase your problem-solving abilities and how you've handled challenging customer interactions in the past.
✨Tip Number 4
Research Neos Engineering and their values. Tailoring your discussions to align with their mission and demonstrating your enthusiasm for their work can set you apart from other candidates.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or telesales. Use specific examples that demonstrate your skills and achievements in these areas, as this is what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Service Controller position. Mention your background in customer service and how it aligns with the role. Be sure to express enthusiasm for joining a well-known organisation like Neos Engineering.
Highlight Progression Potential: In your application, emphasise your desire for career progression. Mention any previous experiences where you have taken on additional responsibilities or sought out opportunities for growth, as this aligns with the company's offer of progression.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Neos Recruitment Limited
✨Showcase Your Customer Service Skills
As a Service Controller, your ability to handle customer queries and provide excellent service is crucial. Prepare examples from your previous roles where you successfully resolved customer issues or improved their experience.
✨Familiarise Yourself with Heavy Plant Machinery
Even if you don't have direct experience, showing an understanding of heavy plant machinery can set you apart. Research the types of machinery the company deals with and be ready to discuss how you can support their service operations.
✨Demonstrate Your Telesales Experience
If you come from a telesales background, highlight your achievements in sales and communication. Be prepared to discuss how these skills can translate into effectively managing service requests and customer relationships.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their success. Consider asking about team dynamics or opportunities for progression within the company.
