Service Controller

Service Controller

Farnham Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage resources and ensure smooth communication within the service department.
  • Company: Join NEOS Engineering, a dynamic company based in Farnham.
  • Benefits: Enjoy a competitive salary and potential for growth in a supportive environment.
  • Why this job: Be part of a team that values quick problem-solving and effective communication.
  • Qualifications: No specific qualifications required; just a passion for service and teamwork.
  • Other info: This is a full-time position with opportunities for career advancement.

The predicted salary is between 24000 - 42000 £ per year.

NEOS Engineering are looking for a full-time Service Controller to work with our client with their Head Office in Farnham.

Service Controllers are an integral part of the Service Department with emphasis on promptly organising appropriate resources to resolve situations quickly and ensure communication is kept flowing, externally and internally.

Service Controller employer: Neos Recruitment Limited

At NEOS Engineering, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in our Farnham office. Our employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, ensuring that every team member can grow and thrive in their role as a Service Controller.
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Contact Detail:

Neos Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Controller

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Service Controller. Understanding the nuances of resource management and communication within a service department will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the engineering and service sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at NEOS Engineering.

✨Tip Number 3

Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations that a Service Controller might face, such as managing conflicting priorities or ensuring effective communication among team members.

✨Tip Number 4

Research NEOS Engineering's values and recent projects. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their work can set you apart from other candidates.

We think you need these skills to ace Service Controller

Strong Communication Skills
Organisational Skills
Problem-Solving Skills
Customer Service Orientation
Time Management
Attention to Detail
Team Collaboration
Technical Knowledge of Engineering Services
Adaptability
Conflict Resolution
Data Entry and Management
Scheduling and Resource Allocation
Proficiency in Microsoft Office Suite
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Service Controller. Highlight key skills and experiences that align with the role, such as resource management and communication.

Tailor Your CV: Customise your CV to reflect relevant experience in service management or similar roles. Use specific examples that demonstrate your ability to organise resources and maintain effective communication.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are a good fit for NEOS Engineering and how your skills can contribute to their Service Department.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Service Controller.

How to prepare for a job interview at Neos Recruitment Limited

✨Understand the Role

Make sure you have a clear understanding of what a Service Controller does. Familiarise yourself with the responsibilities mentioned in the job description, such as organising resources and maintaining communication. This will help you answer questions confidently.

✨Showcase Your Communication Skills

Since the role emphasises communication, be prepared to demonstrate your ability to communicate effectively. Think of examples from your past experiences where you successfully managed communication between different parties.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking of situations where you had to resolve issues quickly and how you organised resources to do so. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Research NEOS Engineering

Take some time to research NEOS Engineering and their values. Understanding the company culture and their approach to service can help you tailor your responses and show that you're genuinely interested in being part of their team.

Service Controller
Neos Recruitment Limited
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