At a Glance
- Tasks: Manage customer enquiries and ensure smooth equipment hires in a fast-paced environment.
- Company: Join a respected plant hire business with a focus on employee development.
- Benefits: Competitive salary, career progression, ongoing training, and a supportive team.
- Other info: Dynamic role with excellent long-term career opportunities.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Experience in hire negotiation or related roles with strong customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
- Hire Negotiator
- Oxford
- £32,000 - £38,000 + Progression + Benefits
The Opportunity
NEOS Engineering are partnered with a well-established and highly respected plant hire business who are looking to appoint an experienced
Hire Negotiator to join their busy Oxford depot.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment where no two days are the same.
You'll become the first point of contact for customers, ensuring hires run smoothly from initial enquiry through to collection, whilst supporting the depot in maximising utilisation and delivering an outstanding customer experience.
Whether you're already working as a Hire Negotiator or are an experienced Hire Controller looking for a fresh challenge, this is a fantastic opportunity to join a company that genuinely invests in its people.
The Role
As the Hire Negotiator, you'll play a key role in the day-to-day operation of the depot, managing customer enquiries and ensuring equipment is delivered on time and to the highest standard.
Your responsibilities will include
- Handling inbound hire enquiries and providing customers with expert advice.
- Producing quotations and converting enquiries into confirmed hires.
- Coordinating deliveries, collections and exchanges with the transport team.
- Liaising with the workshop to ensure equipment is prepared and available.
- Building long-term relationships with both new and existing customers.
- Processing hire contracts, off-hires and associated administration.
- Resolving customer queries quickly and professionally.
- Supporting the Depot Manager with utilisation and commercial targets.
- The Candidate
We're looking for someone who thrives in a customer-focused environment and understands the pace of the hire industry.
You'll ideally have
- Previous experience as a Hire Negotiator, Hire Controller, Hire Desk Controller or Hire Coordinator.
- Experience within Plant Hire, Construction Equipment, Powered Access, Tool Hire or Equipment Rental.
- Excellent customer service and communication skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Good commercial awareness and confidence working towards depot targets.
- A proactive attitude and the ability to work as part of a close-knit team.
- What's On Offer
- Excellent opportunities for career progression.
- Ongoing training and development.
- Pension scheme.
- Holiday allowance.
- Secure, long-term opportunity with a market-leading business.
- Supportive team and positive working environment.
If you're an experienced Hire Negotiator looking for your next opportunity, we'd love to hear from you.
Apply today or contact
NEOS Engineering for a confidential conversation.
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Hire Negotiator employer: Neos Recruitment Limited
Join a market-leading organisation in Cambridge that truly values its engineers and fosters a supportive work culture. With competitive salaries, overtime opportunities, and a commitment to employee growth, this company offers a rewarding environment for Heavy Plant Engineers looking to advance their careers while working on innovative projects in the crushing and screening sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Negotiator
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Neos Recruitment Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Negotiator at Neos Recruitment Limited.
We think you need these skills to ace Hire Negotiator
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Neos Recruitment Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
