At a Glance
- Tasks: Lead and manage a dynamic service department in the machinery sector.
- Company: Join a growing machinery and equipment business with a strong focus on customer support.
- Benefits: Competitive salary up to £65,000 plus additional benefits.
- Other info: Flexible location between Newark and Cambridgeshire with opportunities for career growth.
- Why this job: Take ownership of a service operation and make a real impact on performance.
- Qualifications: Experience in service management within heavy machinery or similar sectors.
The predicted salary is between 45000 - 55000 £ per year.
Service Manager Newark / Cambridgeshire | Up to £65,000 + Benefits NEOS Engineering are working with a growing machinery and equipment business to recruit an experienced Service Manager to oversee its service operation, lead engineering teams and ensure customers receive a consistently high standard of support.
This is an excellent opportunity for someone with a strong background in heavy machinery, plant, agricultural equipment or a similar engineering environment who is looking to take ownership of a service department and play an important role in its continued development.
The Role As Service Manager, you will take responsibility for the day-to-day running of the service operation, managing engineers, coordinating workloads and ensuring equipment is maintained, repaired and supported efficiently.
You'll work closely with customers, internal departments and senior management to keep the operation running smoothly, improve service delivery and maintain high standards across the department.
Key Responsibilities Manage and oversee the day-to-day service department and engineering operations.
Lead, manage and develop a team of field service and workshop engineers.
Coordinate workloads, engineer schedules and service activities.
Monitor service performance, productivity and operational costs.
Ensure customer enquiries, breakdowns and technical issues are dealt with efficiently.
Support the planning and delivery of preventative maintenance programmes.
Manage parts requirements and work alongside internal departments to minimise equipment downtime.
Maintain strong relationships with customers and key accounts.
Identify opportunities to improve processes, service standards and departmental performance.
Ensure all work is completed in line with health and safety requirements.
What We're Looking For Previous experience in a Service Manager, Service Supervisor or senior engineering management position.
Background within heavy plant, construction machinery, agricultural machinery, material handling or a similar sector.
Experience managing field-based and/or workshop engineering teams.
Strong technical understanding of mechanical and electrical machinery.
Good organisational skills, with the ability to manage competing priorities.
Commercial awareness and an understanding of service department performance.
Confident communicator with a strong customer-focused approach.
What's on Offer?
Salary up to £65,000 depending on experience.
Opportunity to take ownership of an established service operation.
Senior position within a growing machinery business.
Opportunity to influence and improve service department performance.
Further benefits to be discussed.
Location: The role will be based between Newark and Cambridgeshire, with flexibility around the successful candidate's location.
If you're an experienced Service Manager looking for your next challenge within the machinery and engineering sector, we'd be interested in hearing from you.
Apply today or contact NEOS Engineering for a confidential discussion.
TPBN1_UKTJ
Service Manager in Belton employer: Neos Recruitment Limited
NEOS Engineering is an exceptional employer, offering a dynamic work environment where experienced engineers can thrive on the prestigious HS2 project in Aylesbury. With competitive salaries, bonuses, and allowances, alongside a strong commitment to employee development and career progression, NEOS fosters a culture of collaboration and innovation, making it an ideal place for professionals seeking meaningful and rewarding employment in major infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Belton
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Neos Recruitment Limited, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Service Manager in Belton
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Neos Recruitment Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Neos Recruitment Limited
✨Know Your Manufacturing Processes
Before you walk into the interview with Neos Recruitment Limited, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Neos Recruitment Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
