Tier 3 Transmission Network Engineer
Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.
Base** Location**: Glasgow, Reading or Havant (Hybrid working – 2 days per week in the office)
Salary : £ Competitive depending on experience + performance-related bonus + excellent benefits package, performance related annual bonus + a range of other benefits to support your family, finances, and wellbeing.
Working pattern: Permanentfull time37 hours per week
Are you an experienced Transmission Network Engineer with a passion for solving complex technical challenges and driving network performance?We’relooking for a Tier 3 Transmission Network Engineer to play a key role in supporting and enhancing SSE’s telecommunications transmission network.
In this specialist role,you’llprovide technical leadership across the operational environment, ensuring network changes are delivered safely and effectively, supporting third-party partners, and driving continuous improvement across our transmission infrastructure.You’llbe instrumental inmaintainingnetwork reliability, resolving complex issues, and supporting the future evolution of a business-critical network.
What You’ll Be Doing
- Record, repair,maintainand install transmission network infrastructure.
- Integrate,configureand support transmission platforms across the network.
- Provide Tier 3 technical support and lead the resolution of complex network faults.
- Deliver network performance in line with agreed service levels and operational targets.
- Conduct post-incident reviews,identifyroot causes, and implement corrective actions.
- Drive service improvements based on network trends,incidentsand performance analysis.
- Proactivelyidentifyareas for network enhancement and raise improvement initiatives.
- Manage andmonitorthird-party suppliers and telecoms partners against agreed SLAs.
- Lead service review meetings covering faults, technical performance,processesand project activities.
- Review and approve operational changes prior to handover to the NOC, ensuring a coordinated engineering approach.
What We’re Looking For
Essential Experience
- Proven experience in a Tier 3 Transmission Network Engineering role, including participation in an on-call rota.
- Strong troubleshooting and fault-resolution experience across transmission technologies.
- Experience working with vendor platforms such as:
- SorrentoGigamux
- NokiaSynfonet
- Turin Traverse
- Connection Master
- Cisco technologies
Technical Knowledge
- Strong understanding of:
- Fibre optic networks
- PDH (PlesiochronousDigital Hierarchy)
- SDH (Synchronous Digital Hierarchy)
- Microwave Radio systems
- Layer 2 Ethernet networking
- Experience installing,maintainingand diagnosing faults across multi-technology transmission environments.
- Ability to support both modern and legacy telecommunications networks.
Qualifications
- Degree in Telecommunications or a related discipline is desirable.
What Makes This Role Exciting?
This is an opportunity to work at the heart of a critical national infrastructure network, influencing both day-to-day operational performance and long-term network strategy.You’llcollaborate with engineering, operations, project management, sales, and customer teams, while also working closely with leading technology vendors to develop and improve the network.
You’llhave the chance to:
- Lead technical investigations into complex network issues.
- Contribute to the replacement of end-of-life technologies.
- Help shape future network architecture and technology adoption.
- Deliver improvements that enhance reliability, serviceperformanceand cost efficiency.
- Work in a collaborative, highly skilled engineering environment where innovation and continuous improvement are encouraged.
Why Join Us?
We offer a supportive hybrid working environment, opportunities to work withcutting-edgetechnologies, and the chance to make a real impact on the performance and future development of a large-scale telecommunications network.
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Tier 3 Transmission Network Engineer in Reading employer: Neos Networks
At Neos Networks, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to make a real impact on service quality and customer experience. With flexible working arrangements available in our Reading office, along with a competitive salary and an excellent benefits package, we are dedicated to your professional growth and continuous improvement. Join us to be part of a team where your contributions are valued and you can thrive in a dynamic environment.
