At a Glance
- Tasks: Manage and coordinate changes across our network and services, ensuring smooth delivery.
- Company: Join Neos Networks, a leader in simplifying connectivity challenges.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and wellness support.
- Other info: Flexible work options and excellent career growth opportunities await you.
- Why this job: Make a real impact in a dynamic tech environment while developing your skills.
- Qualifications: Experience in ITIL change management and strong communication skills are essential.
Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.
Base Location: Havant
Salary: to £29,800 dep on experience + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12 Month Fixed Contract
Within this role you'll ensure effective management & co-ordination of changes across our network, services & products, from initiation & assessment to completion & review, and in line with SLA's to our customers. These changes will be a mixture of customer deliveries, network infrastructure build and supplier raised changes.
You will need to work closely with stakeholders to ensure timely submission & review of changes adhering to customer lead times, for example with attendance on Change Advisory Board (CAB) & project review meetings to ensure change impact is understood and controlled, with approval or challenge as appropriate.
Excellent customer service is required to ensure that customer expectations are managed through regular communication to all areas of the business and at all levels. Strong communication skills and the ability to use your own initiative, alongside excellent time management and organisational skills and the ability to prioritise and coordinate tasks are essential for this role.
To be successful in this role you'll ideally have experience of working within an ITIL based change management process in a technical arena (IT, Telecoms), and be proficient with data management, task co-ordination and situational awareness.
We're looking for someone who possesses excellent time management skills and has the ability to work on their own initiative and manage a busy workload. You'll have excellent communication skills and the ability to build effective relationships at all levels both internally and externally.
Next Steps
Once you've submitted your application online, we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact careers@neosnetworks.com
At Neos Networks we believe in making complex connectivity challenges simple. We offer a range of benefits to our employees and believe that a great place to work motivates everyone to do their best.
Just some of our benefits include:
- Annual Bonus
- Employee Discounts
- Birthday & Volunteering Leave
- Pension, with Service-related Increases
- Cycle to Work Scheme
- Holiday Buy
- Mental Health & Wellbeing Support
Through our 'working differently' programme we support flexible work times and the ability to work on a hybrid basis. We bring together the unparalleled expertise of dedicated teams with innovation and technical excellence to provide businesses, government organisations and our partners a better network experience that can power the UK's digital future. We do it with a spirit of collaboration, partnership and integrity that means we can achieve more, together.
Change Technician in Havant employer: Neos Networks
At Neos Networks, we pride ourselves on being a leading employer in the telecommunications sector, offering a dynamic work environment that fosters innovation and collaboration. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, performance bonuses, and opportunities for professional development. Join us in Glasgow, Reading, or Havant, and be part of a team that plays a crucial role in delivering essential connectivity solutions across the UK public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Change Technician in Havant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Neos Networks values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Neos Networks might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Neos Networks!
✨Direct Apply to Neos Networks
Let's not forget to apply directly through the Neos Networks website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Change Technician in Havant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Neos Networks.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Neos Networks. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Neos Networks
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
