Change Technician

Change Technician

Temporary 31500 - 38500 £ / year (est.) Home office (partial)
Neos Networks

At a Glance

  • Tasks: Manage and coordinate changes across our network and services, ensuring smooth delivery.
  • Company: Join Neos Networks, a flexible and innovative workplace.
  • Benefits: Competitive salary, performance bonuses, and support for your wellbeing.
  • Other info: Flexible working arrangements with opportunities for personal growth.
  • Why this job: Be part of a dynamic team making impactful changes in the tech industry.
  • Qualifications: Experience in ITIL change management and strong communication skills required.

The predicted salary is between 31500 - 38500 £ per year.

Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working.

Base Location: Havant

Salary: to £29,800 dep on experience + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: 12 Month Fixed Contract

What is the Role?

Within this role you’ll ensure effective management & co-ordination of changes across our network, services & products, from initiation & assessment to completion & review, and in line with SLA’s to our customers. These changes will be a mixture of customer deliveries, network infrastructure build and supplier raised changes.

You will need to work closely with stakeholders to ensure timely submission & review of changes adhering to customer lead times, for example with attendance on Change Advisory Board (CAB) & project review meetings to ensure change impact is understood and & controlled, with approval or challenge as appropriate.

Excellent customer service is required to ensure that customer expectations are managed through regular communication to all areas of the business and at all levels. Strong communication skills and the ability to use your own initiative, alongside excellent time management and organisational skills and the ability to prioritise and coordinate tasks are essential for this role.

What do I need?

To be successful in this role you'll ideally have experience of working within an ITIL based change management process in a technical arena (IT, Telecoms), and be proficient with data management, task co-ordination and situational awareness.

We're looking for someone who possesses excellent time management skills and has the ability to work on their own initiative and manage a busy workload. You'll have excellent communication skills and the ability to build effective relationships at all levels both internally and externally.

Next Steps

Once you’ve submitted your application online, we’ll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact careers@neosnetworks.com

Change Technician employer: Neos Networks

At Neos Networks, we pride ourselves on being a leading employer in the telecommunications sector, offering a dynamic work environment that fosters innovation and collaboration. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our comprehensive benefits package, including competitive salaries, performance bonuses, and opportunities for professional development. Join us in Glasgow, Reading, or Havant, and be part of a team that plays a crucial role in delivering essential connectivity solutions across the UK public sector.

Neos Networks

Contact Details:

Neos Networks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Change Technician

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

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University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Neos Networks that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace Change Technician

Change Management
ITIL
Customer Service
Stakeholder Management
Communication Skills
Time Management
Organisational Skills

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Neos Networks, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Neos Networks can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Neos Networks will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Neos Networks

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Neos Networks. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Neos Networks.