At a Glance
- Tasks: Lead and develop the Aftermarket division, managing parts, service, and warranty operations.
- Company: Market-leading organisation in the Material Processing sector with growth opportunities.
- Benefits: Competitive salary, car allowance, bonus, and comprehensive package.
- Why this job: Shape and lead a pivotal function with a clear pathway to Director level.
- Qualifications: Proven aftermarket experience and leadership skills in a relevant sector.
- Other info: Dynamic role with significant potential for career progression.
The predicted salary is between 80000 - 90000 £ per year.
NEOS Engineering Recruitment are working with a market-leading organisation within the Material Processing sector who are looking to appoint a Senior Aftermarket Manager to take full ownership of their aftersales function. This is a pivotal hire for the business. There is currently no dedicated leadership across aftermarket, meaning this role offers a genuine opportunity to build, shape and lead the entire function, with a clear pathway to Director level.
The Role:
- Full ownership of the Aftermarket division – parts, service, warranty & site operations
- Lead and develop nationwide service operations, supporting machinery across customer sites
- Manage and grow a team of 10 (Service Engineers & Parts), with plans to scale further
- Oversee coordination of multiple OEM product lines across parts, service and support
- Take control of parts sales, warehouse operations and stock strategy
- Build and modernise the parts department – systems, processes and commercial performance
- Manage warranty claims and liaise directly with OEMs and factories
- Support breakdowns, servicing and technical queries across the customer base
- Oversee service contracts and long-term support agreements
- Drive aftermarket revenue through parts sales and service delivery
- Work closely with internal teams to support the installed machine population
- Contribute to budgeting, forecasting and overall business growth
The Candidate:
- Proven background in the Crushing, Screening or Material Processing sector
- Strong aftermarket experience – parts, service, warranty & contracts
- Previous leadership experience managing engineers and parts teams
- Commercially minded – understands how to drive revenue through aftermarket
- Experience dealing with OEMs, suppliers and factory relationships
- Able to build structure – processes, systems and scalable operations
- Comfortable working in a hands-on, evolving environment
- Strong organisational and communication skills
- Full UK Driving Licence and happy to travel
The Opportunity:
This position represents a significant opportunity to take strategic ownership of a developing aftermarket function within a well-established organisation. The successful candidate will be responsible for shaping and implementing the structure, processes and commercial strategy across parts, service and support operations. With a strong existing customer base and installed equipment population, there is a clear platform to enhance aftermarket performance and drive sustainable revenue growth. The role offers genuine scope for progression, with the potential to evolve into a Director-level position as the function matures and expands.
Aftermarket Sales Manager in Birmingham employer: Neos Engineering Recruitment
Contact Detail:
Neos Engineering Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftermarket Sales Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their products and services, especially in the aftermarket sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership experience and how you can drive revenue through aftermarket strategies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Aftermarket Sales Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Aftermarket Sales Manager role. Highlight your experience in parts, service, and warranty management, and don’t forget to showcase any leadership roles you've had. We want to see how you can take ownership of the aftermarket division!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your background in the Crushing, Screening, or Material Processing sector and how you plan to drive revenue through aftermarket sales. We love a good story!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers speak volumes, so if you’ve increased sales or improved efficiency, let us know! We’re all about results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Neos Engineering Recruitment
✨Know Your Aftermarket Inside Out
Make sure you brush up on your knowledge of aftermarket processes, especially in parts, service, and warranty. Be ready to discuss how you've successfully managed these areas in the past and how you can bring that expertise to the new role.
✨Showcase Your Leadership Skills
Since this role involves managing a team of engineers and parts staff, be prepared to share specific examples of how you've led teams before. Highlight your ability to develop talent and drive performance, as well as any strategies you've implemented to improve team dynamics.
✨Demonstrate Commercial Acumen
This position requires a commercially minded approach, so think about how you've driven revenue in previous roles. Be ready to discuss your experience with budgeting, forecasting, and how you've contributed to business growth through aftermarket sales.
✨Prepare for Hands-On Scenarios
Given the hands-on nature of the role, consider potential challenges you might face in an evolving environment. Prepare to discuss how you would tackle issues related to service delivery, customer support, and operational efficiency, showcasing your problem-solving skills.