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For Companies At a Glance
- Tasks: Lead payment optimization strategies and enhance transaction performance for a global platform.
- Company: Join Neon, a cutting-edge payments and e-commerce platform revolutionising the gaming industry.
- Benefits: Competitive salary, diverse team, and the chance to shape product and culture.
- Why this job: Make a real impact in a dynamic environment while challenging the status quo.
- Qualifications: 8-10 years in product management with expertise in payments and fraud prevention.
- Other info: Collaborate with top talent from renowned companies and enjoy excellent career growth opportunities.
The predicted salary is between 72000 - 108000 £ per year.
About Neon
Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Unity, and Visa, backed by renowned VCs including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on.
The Role
We’re looking for a product leader to own Neon Pay’s global payment optimization and risk strategy. You’ll drive how we improve transaction performance — balancing fraud prevention, authorization success, and customer experience. This is a hands-on, senior product role that combines data-driven experimentation, system design, and operational excellence. You’ll collaborate with Engineering, Data Science, and Partnerships to enhance payment routing, fraud detection, and performance optimization globally.
What You’ll Do
- Lead the Payment Optimization product roadmap — spanning fraud prevention, routing, and acquirer performance.
- Design logic to detect risk vectors at checkout and apply dynamic friction to mitigate fraud before authorization.
- Collaborate with Data Science and Engineering to train and deploy models that improve authorization rates and detect fraud patterns.
- Oversee the systems and processes supporting dispute handling, fraud investigation, and performance monitoring.
- Partner with acquirers, PSPs, and fraud vendors to enhance performance and reliability.
- Define and track KPIs across success rates, fraud losses, and cost efficiency.
What You’ll Bring
- 8–10 years’ experience in product management, payments optimization, or risk/fraud domains.
- Deep understanding of payment lifecycle, routing logic, and acquirer performance management.
- Analytical and technically fluent; able to translate data into actionable system changes.
- Experience integrating or managing external fraud and payment solutions.
- Strong collaboration and stakeholder management across technical and operational teams.
Head of Payment Optimization (Product) employer: Neonpay
Contact Detail:
Neonpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Payment Optimization (Product)
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space, especially those who work at companies like Neon. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in payment optimisation and risk strategies. When you get the chance to chat with hiring managers, let your expertise shine through.
✨Tip Number 3
Be ready for a deep dive! If you land an interview, expect to discuss data-driven decision-making and system design. Brush up on your knowledge of fraud prevention and customer experience to impress the team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Neon family.
We think you need these skills to ace Head of Payment Optimization (Product)
Some tips for your application 🫡
Show Your Passion for Payments: When writing your application, let your enthusiasm for payment optimization shine through. We want to see how your experience aligns with our mission to help game publishers thrive and how you can contribute to our vision of open and transparent commerce.
Be Data-Driven: Since this role is all about improving transaction performance, make sure to highlight your analytical skills. Share specific examples of how you've used data to drive decisions in your previous roles. We love seeing numbers that back up your achievements!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Show us that you understand what we’re looking for and how you fit into the picture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Neon and our culture!
How to prepare for a job interview at Neonpay
✨Know Your Payment Stuff
Make sure you brush up on your knowledge of payment optimisation and fraud prevention. Understand the payment lifecycle and be ready to discuss how you can improve transaction performance. This will show that you're not just familiar with the concepts, but that you can apply them in a real-world context.
✨Data is Your Best Friend
Since this role involves a lot of data-driven decision-making, come prepared with examples of how you've used data to drive product changes or improvements in the past. Be ready to talk about specific metrics you've tracked and how they influenced your decisions.
✨Collaboration is Key
Highlight your experience working with cross-functional teams, especially with Engineering and Data Science. Share stories that demonstrate your ability to collaborate effectively and manage stakeholders, as this is crucial for the role at Neon.
✨Show Your Passion for Innovation
Neon is all about challenging the status quo, so express your enthusiasm for disruptive technology and innovative solutions. Discuss any projects where you've pushed boundaries or introduced new ideas, and how that aligns with Neon's mission to help game creators thrive.
