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- Tasks: Lead HR functions for NEON's events in Europe, from recruitment to performance management.
- Company: Join NEON, a global leader in experiential entertainment with partnerships with Disney and Marvel.
- Benefits: Enjoy a dynamic work environment with opportunities for strategic impact and leadership.
- Why this job: Be part of creating unforgettable experiences while fostering a positive workplace culture.
- Qualifications: 8-10 years in HR management, preferably in events or hospitality; CIPD qualification is a plus.
- Other info: This role is based in London and involves collaboration with teams across the globe.
The predicted salary is between 43200 - 72000 £ per year.
About NEON
NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.
The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specializes in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.
NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit
Role Description
Based in London, the Senior HR Manager will support all of NEON's events and shows in Europe, overseeing the full range of HR functions while reporting operationally to Senior Management at the Group Level and Country head at local level. This role includes managing recruitment, employee relations, performance management, and compliance, ensuring alignment with both business objectives and venue-specific needs. The manager will also coordinate administrative operations, including office management and vendor relations, to ensure seamless event execution. Strong leadership, strategic planning, and the ability to manage dynamic, event-driven environments are essential for success in this role. This role also functionally reports into Group HR in Singapore.
Role Responsibilities
HR Management:
- Lead the recruitment process from job posting to onboarding to attract top talent.
- Oversee employee relations, performance management, and disciplinary actions.
- Ensure compliance with labour laws, regulations, and company policies.
- Implement HR strategies that align with the organization’s objectives.
- Foster a positive and inclusive workplace culture.
Administrative Operations:
- Manage day-to-day administrative operations, including office management, vendor relations, and facilities management.
- Support the planning and execution of NEON's events and shows across Europe.
- Coordinate with local Country Head to ensure seamless event delivery.
- Handle logistics for meetings, site visits, and other venue-related activities.
Reporting and Communication:
- Provide regular reports on HR metrics, employee performance, and administrative activities.
- Maintain effective communication with all stakeholders, including internal teams and external partners.
- Collaborate with local Country Head on operational needs and event requirements.
Strategic Planning:
- Identify and implement process improvements to enhance operational efficiency.
- Support the development and execution of long-term HR and administrative strategies.
Required Education and Experience:
- Bachelor’s Degree or higher + equivalent work experience
- 8-10 years of experience in HR management, preferably within the events or hospitality industry.
- Experience working in large-scale venues or with complex event operations.
- CIPD qualification or equivalent.
- Strong knowledge of UK labour laws and HR best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and work in a fast-paced, dynamic environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in HR software and Microsoft Office Suite.
Senior Human Resources Manager employer: Neon
Contact Detail:
Neon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Human Resources Manager
✨Tip Number 1
Familiarize yourself with NEON's unique experiential entertainment offerings. Understanding their partnerships and the types of events they produce will help you demonstrate your passion for the industry during interviews.
✨Tip Number 2
Highlight your experience in managing HR functions within dynamic environments, especially in the events or hospitality sectors. Be prepared to discuss specific examples of how you've successfully navigated challenges in similar roles.
✨Tip Number 3
Showcase your knowledge of UK labour laws and HR best practices. Being well-versed in compliance will set you apart as a candidate who can ensure NEON meets its legal obligations while fostering a positive workplace culture.
✨Tip Number 4
Demonstrate your strategic planning skills by discussing past initiatives you've implemented that improved operational efficiency. NEON values innovative thinkers who can contribute to long-term HR strategies.
We think you need these skills to ace Senior Human Resources Manager
Some tips for your application 🫡
Understand the Company: Familiarize yourself with NEON's projects and partnerships. Highlight your knowledge of their experiential entertainment offerings in your application to show genuine interest.
Tailor Your CV: Customize your CV to emphasize relevant HR management experience, particularly in the events or hospitality industry. Include specific examples of your leadership and strategic planning skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and how your experience aligns with NEON's objectives. Mention your familiarity with UK labour laws and your approach to fostering an inclusive workplace culture.
Highlight Relevant Skills: In your application, make sure to showcase your problem-solving abilities, attention to detail, and proficiency in HR software. These are crucial for managing dynamic, event-driven environments.
How to prepare for a job interview at Neon
✨Showcase Your HR Expertise
Be prepared to discuss your extensive experience in HR management, especially within the events or hospitality industry. Highlight specific examples of how you've successfully managed recruitment processes and employee relations in dynamic environments.
✨Demonstrate Strategic Thinking
Since the role requires strategic planning, come equipped with ideas on how you would implement HR strategies that align with NEON's objectives. Discuss any past experiences where you've identified process improvements that enhanced operational efficiency.
✨Understand the Company Culture
Research NEON's values and culture before the interview. Be ready to explain how you would foster a positive and inclusive workplace culture that aligns with their mission of creating memorable experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Prepare scenarios from your past experiences where you successfully navigated challenges in fast-paced, event-driven environments.
