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For Companies At a Glance
- Tasks: Lead payment optimisation and risk strategy for a global payments platform.
- Company: Join Neon, a cutting-edge e-commerce platform revolutionising payments for game publishers.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in the fintech space while collaborating with top industry experts.
- Qualifications: 8-10 years in product management or payments optimisation with strong analytical skills.
- Other info: Dynamic role with a focus on innovation and collaboration across teams.
The predicted salary is between 72000 - 108000 £ per year.
About Neon
Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co‑pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old‑school, black‑box relics with clear, modern, and developer‑centric infrastructure.
The Role
We’re looking for a product leader to own Neon Pay’s global payment optimization and risk strategy. You’ll drive how we improve transaction performance — balancing fraud prevention, authorization success, and customer experience. This is a hands‑on, senior product role that combines data‑driven experimentation, system design, and operational excellence. You’ll collaborate with Engineering, Data Science, and Partnerships to enhance payment routing, fraud detection, and performance optimization globally.
What You’ll Do
- Lead the Payment Optimization product roadmap — spanning fraud prevention, routing, and acquirer performance.
- Design logic to detect risk vectors at checkout and apply dynamic friction to mitigate fraud before authorization.
- Collaborate with Data Science and Engineering to train and deploy models that improve authorization rates and detect fraud patterns.
- Oversee the systems and processes supporting dispute handling, fraud investigation, and performance monitoring.
- Partner with acquirers, PSPs, and fraud vendors to enhance performance and reliability.
- Define and track KPIs across success rates, fraud losses, and cost efficiency.
What You’ll Bring
- 8–10 years’ experience in product management, payments optimization, or risk/fraud domains.
- Deep understanding of payment lifecycle, routing logic, and acquirer performance management.
- Analytical and technically fluent; able to translate data into actionable system changes.
- Experience integrating or managing external fraud and payment solutions.
- Strong collaboration and stakeholder management across technical and operational teams.
Head of Payment Optimization (Product) employer: Neon
Contact Detail:
Neon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Payment Optimization (Product)
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in payment optimisation and fraud prevention. This will give you an edge when discussing your experience.
✨Tip Number 3
Prepare for interviews by diving deep into Neon’s products and values. Understand their approach to payment optimisation and think of ways you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Neon team.
We think you need these skills to ace Head of Payment Optimization (Product)
Some tips for your application 🫡
Show Your Passion for Payments: When writing your application, let your enthusiasm for the payments industry shine through. We want to see how your experience aligns with our mission at Neon and how you can contribute to making commerce open and transparent.
Be Data-Driven: Since this role is all about optimising payment performance, make sure to highlight your analytical skills. Share specific examples of how you've used data to drive decisions in your previous roles. We love seeing numbers that back up your achievements!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. Show us that you understand what we’re looking for in a Head of Payment Optimization.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Neon!
How to prepare for a job interview at Neon
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payment lifecycle and routing logic. Be ready to discuss how you've optimised payments in the past and what strategies you've used to balance fraud prevention with customer experience.
✨Show Off Your Analytical Skills
Prepare to demonstrate your ability to translate data into actionable insights. Think of specific examples where your analytical skills led to significant improvements in transaction performance or fraud detection.
✨Collaboration is Key
Since this role involves working closely with Engineering, Data Science, and Partnerships, be ready to share experiences where you've successfully collaborated across teams. Highlight how you managed stakeholder expectations and drove projects forward.
✨KPIs Matter
Familiarise yourself with key performance indicators relevant to payment optimisation. Be prepared to discuss how you've defined and tracked KPIs in previous roles, and how those metrics influenced your decision-making process.
