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For Companies At a Glance
- Tasks: Connect with customers, process orders, and support sales teams in a dynamic environment.
- Company: Join a leading fire safety company with over 30 years of experience.
- Benefits: Enjoy a competitive salary, 25 days holiday, health cover, and onsite parking.
- Why this job: Make a real impact while building relationships and enhancing customer experiences.
- Qualifications: Organised, confident communicator with admin experience and a positive attitude.
- Other info: Full-time role with excellent career growth opportunities in a friendly team.
The predicted salary is between 28000 - 30000 £ per year.
Real Recruitment are delighted to support our client to recruit a positive, people-focused Sales Administrator to join their friendly and collaborative team in Blackburn (BB1) on a full time, permanent basis. Due to the nature of this position, it is fully office based, with plenty of variety, responsibility, and the chance to make a real impact within a friendly and fast-paced team.
About The Company & Benefits
- With over three decades of experience in their industry, the company serves both UK and international markets, offering a wide range of high-quality fire safety products to trade based customers.
- SALARY: £28,000 - £30,000 per annum
- 25 days holiday plus bank holidays
- Company Pension
- Health Cover (after 12 months)
- Onsite Parking
- Good Transport Links (Close to the hospital)
About The Role Of Sales Administrator
The role of Sales Administrator isn't just a behind-the-scenes administration role; it's a dynamic, people-facing role where you'll be right at the heart of customer enquiries and coordination. In addition to handling customer calls, processing orders, and supporting the wider sales, operations and warehousing teams, there's also a great opportunity to reconnect with lapsed customers through light proactive outreach and even do a bit of mini-account management with lapsed customers who place orders with you. This is a really diverse opportunity - Perfect for someone who enjoys connecting with customers, identifying opportunities, and helping things run smoothly.
- Act as a key point of contact for customer enquiries, both inbound and outbound
- Supporting the Business Development, Operations and Warehousing Teams
- Process orders accurately and efficiently, ensuring a smooth customer experience
- Maintain up-to-date sales records and assist with regular reporting
- Liaise across departments to coordinate stock and shipping
- Reach out to lapsed or dormant customers with a friendly, consultative approach
- Help ensure stock levels and inventory align with customer needs
WORKING HOURS: Monday to Friday 37.5 hours per week | 9.00am - 5.00pm
What You'll Bring
- You'll be confident, organised, and enjoy connecting with customers. Whilst this isn't a sales role, the position offers an opportunity to account manage your own client base from proactive contact with lapsed or dormant customers through updating them about stock availability and offers - therefore you will bring positive energy to customer outreach.
- Previous experience in an administration support role
- Comfortable supporting in a warehouse environment to check stock and pack orders
- A friendly communicator with a positive, upbeat attitude
- Confident on the phone, especially when making warm, proactive calls to lapsed customers
- Organised, with the ability to multitask and prioritise effectively
- Good working knowledge of MS Office and order processing or CRM systems
- A team player who's also comfortable taking initiative and working independently
- Experience in the fire safety industry is a bonus, but not required
If you would like to learn more about this great opportunity, please apply and we will be in-touch to discuss.
Sales Administrator in Blackburn employer: Neon Talent Solutions
Contact Detail:
Neon Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Blackburn
✨Tip Number 1
Get to know the company! Research their products and values so you can chat about them during your interview. It shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction, make sure you're comfortable chatting on the phone. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to share examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to juggle responsibilities like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Blackburn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, this role is all about connecting with customers, so showing us your friendly vibe is key.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Administrator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique background to our team, so don’t hold back on showcasing what makes you a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your achievements and responsibilities in previous roles. This helps us quickly see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re keen on joining our friendly team here at StudySmarter!
How to prepare for a job interview at Neon Talent Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understanding their fire safety offerings and how they serve both UK and international markets will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your People Skills
Since this role is all about connecting with customers, be ready to share examples of how you've successfully handled customer enquiries in the past. Highlight your friendly communication style and any experience you have in proactive outreach or account management.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks effectively. Bring up specific instances where you’ve juggled various responsibilities, especially in a fast-paced environment. This will reassure them that you can handle the diverse nature of the Sales Administrator role.
✨Be Ready for Role-Play Scenarios
They might ask you to role-play a customer interaction or a scenario involving lapsed customers. Practise how you would approach these situations with a positive attitude and consultative approach, as this will be key to your success in the role.
