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- Tasks: Lead and elevate online merchandising strategy for a dynamic fashion brand.
- Company: Exciting fashion brand based in London with a collaborative culture.
- Benefits: Competitive salary, hybrid working model, and a creative environment.
- Other info: Join a fast-paced team and make a real impact on digital trading.
- Why this job: Shape the digital growth strategy and enhance customer experiences in fashion.
- Qualifications: Experience in online merchandising or ecommerce leadership in fashion.
The predicted salary is between 60000 - 80000 £ per year.
We are partnering with an exciting fashion brand based in London to recruit a Head of Online Merchandising to lead and elevate the digital trading and merchandising strategy across multiple online channels. This is a fantastic opportunity for a commercially driven and highly analytical ecommerce leader who thrives in a fast-paced fashion environment and understands how to create exceptional online customer journeys that drive both engagement and conversion.
The Role
Reporting into senior leadership, you will own the online merchandising strategy, ensuring the brand delivers a best-in-class digital experience whilst maximising sales, profitability, and product performance. You will lead a high-performing team and work cross-functionally with Ecommerce, Buying, Planning, Marketing, and Creative teams to optimise trading performance and customer experience.
Key Responsibilities
- Define and deliver the online merchandising strategy across all digital platforms
- Drive online sales, conversion, AOV, and customer engagement through effective product placement and trading initiatives
- Analyse customer behaviour, trading performance, and market trends to identify opportunities for growth
- Oversee site merchandising, category optimisation, search, navigation, and product storytelling
- Lead weekly trade reporting, performance reviews, and actionable insights
- Collaborate closely with Marketing and CRM teams to support campaign launches and seasonal activations
- Manage and develop a talented online merchandising team
- Ensure seamless execution of launches, promotions, and key trading moments
- Champion a customer-first approach across the ecommerce journey
About You
- Proven experience within Online Merchandising or Ecommerce leadership within fashion, luxury, or lifestyle brands
- Strong commercial acumen with a deep understanding of digital trading KPIs
- Analytical mindset with experience using trading and analytics tools
- Passionate about customer experience and digital innovation
- Strong leadership skills with experience managing and developing teams
- Ability to work collaboratively in a fast-paced, entrepreneurial environment
- Excellent communication and stakeholder management skills
What’s on Offer
- Opportunity to join a growing fashion brand in London
- Collaborative, creative, and fast-moving culture
- Hybrid working model
- Competitive salary and benefits package
- Real opportunity to shape and influence the digital growth strategy
If you would like to hear more, please get in touch directly or apply today.
Head of Merchandising in Slough employer: NEON SEARCH
Contact Detail:
NEON SEARCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Merchandising in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who work in ecommerce or merchandising. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past successes in online merchandising. This is your chance to demonstrate how you’ve driven sales and improved customer experiences.
✨Tip Number 3
Prepare for interviews by researching the brand’s current online presence. Be ready to discuss how you would enhance their digital strategy and what innovative ideas you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Merchandising in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Online Merchandising role. Highlight your achievements in ecommerce and merchandising, and don’t forget to sprinkle in some fashion industry flair!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about online merchandising and how your analytical mindset can drive sales and customer engagement. Keep it engaging and relevant to the role.
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, be sure to mention any tools or methodologies you’ve used to analyse trading performance. Share specific examples of how your insights have led to growth in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at NEON SEARCH
✨Know Your Numbers
As a Head of Merchandising, you'll need to demonstrate your understanding of key digital trading KPIs. Brush up on metrics like conversion rates, average order value, and customer engagement stats. Be ready to discuss how you've used these numbers to drive sales in previous roles.
✨Showcase Your Analytical Skills
Prepare to talk about specific tools and methods you've used to analyse customer behaviour and market trends. Bring examples of how your analytical mindset has led to actionable insights that improved trading performance. This will show you can think critically and strategically.
✨Emphasise Team Leadership
Highlight your experience in managing and developing teams. Share stories that illustrate your leadership style and how you've fostered collaboration across departments. This is crucial as the role involves working closely with Ecommerce, Buying, and Marketing teams.
✨Customer-Centric Mindset
Be prepared to discuss how you've championed a customer-first approach in your previous roles. Share examples of how you've enhanced the online customer journey and driven engagement through effective merchandising strategies. This will resonate well with the brand's focus on exceptional customer experiences.