Membership Manager

Membership Manager

Full-Time 33075 - 40425 Β£ / year (est.) No working from home possible
NEON SEARCH

At a Glance

  • Tasks: Manage high-value member relationships and deliver personalised luxury travel experiences.
  • Company: Renowned luxury travel brand focused on exceptional service.
  • Benefits: Competitive salary, career growth, and a chance to work in a dynamic environment.
  • Other info: Opportunity to thrive in a culture of service excellence and innovation.
  • Why this job: Join a passionate team dedicated to creating unforgettable travel experiences for discerning members.
  • Qualifications: Experience in luxury travel or premium service with strong relationship management skills.

The predicted salary is between 33075 - 40425 Β£ per year.

Membership Manager | Luxury Travel We're delighted to be partnering with a highly regarded luxury travel business as they look to appoint a Membership Manager.

This is an opportunity to join a brand that has built its reputation on delivering exceptional service to a discerning international membership.

Every interaction is personal, every journey is thoughtfully curated, and the member experience sits at the heart of everything they do.

As Membership Manager, you'll be responsible for developing long-term relationships with members, understanding their individual travel preferences and ensuring every experience exceeds expectations.

The role Manage a portfolio of high-value members, acting as their primary relationship contact.

Deliver an exceptional, personalised service across every touchpoint.

Understand members' travel preferences, lifestyle and priorities to create a truly tailored experience.

Build long-term engagement, loyalty and retention.

Work collaboratively with internal teams to ensure seamless delivery.

Proactively identify opportunities to enhance the overall member experience.

We're looking for someone who has: Experience within luxury travel, hospitality, concierge, private members' clubs, lifestyle or another premium service environment.

Exceptional relationship management skills.

A naturally proactive, solutions-focused approach.

Outstanding communication skills and impeccable attention to detail.

A genuine passion for delivering world-class customer experiences.

This is a fantastic opportunity to join an ambitious luxury business where service excellence is genuinely at the centre of the organisation.

If you'd like to learn more, we'd love to hear from you.

Please apply via Linked In or contact us directly for a confidential conversation.

Membership Manager employer: NEON SEARCH

Joining our Global luxury brand in London means becoming part of a vibrant and dynamic work culture that values innovation and excellence. We offer comprehensive employee growth opportunities, competitive benefits, and a supportive environment where your contributions are recognised and valued. Experience the unique advantage of working in the heart of one of the world's fashion capitals, where you can thrive both personally and professionally.

NEON SEARCH

Contact Details:

NEON SEARCH Recruitment Team

We think you need these skills to ace Membership Manager

Relationship Management
Customer Service Excellence
Attention to Detail
Proactive Problem-Solving
Communication Skills
Understanding of Travel Preferences
Engagement and Loyalty Building