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- Tasks: Lead online merchandising strategy and enhance digital customer journeys.
- Company: Exciting fashion brand based in London with a collaborative culture.
- Benefits: Competitive salary, hybrid working model, and a comprehensive benefits package.
- Other info: Join a dynamic team and drive impactful trading performance.
- Why this job: Shape the digital growth strategy in a fast-paced fashion environment.
- Qualifications: Experience in online merchandising or ecommerce leadership in fashion.
The predicted salary is between 60000 - 75000 £ per year.
We are partnering with an exciting fashion brand based in London to recruit a Head of Online Merchandising to lead and elevate the digital trading and merchandising strategy across multiple online channels. This is a fantastic opportunity for a commercially driven and highly analytical ecommerce leader who thrives in a fast-paced fashion environment and understands how to create exceptional online customer journeys that drive both engagement and conversion.
Reporting into senior leadership, you will own the online merchandising strategy, ensuring the brand delivers a best-in-class digital experience whilst maximising sales, profitability, and product performance. You will lead a high-performing team and work cross-functionally with Ecommerce, Buying, Planning, Marketing, and Creative teams to optimise trading performance and customer experience.
- Define and deliver the online merchandising strategy across all digital platforms
- Drive online sales, conversion, AOV, and customer engagement through effective product placement and trading initiatives
- Analyse customer behaviour, trading performance, and market trends to identify opportunities for growth
- Lead weekly trade reporting, performance reviews, and actionable insights
- Collaborate closely with Marketing and CRM teams to support campaign launches and seasonal activations
- Manage and develop a talented online merchandising team
- Ensure seamless execution of launches, promotions, and key trading moments
- Champion a customer-first approach across the ecommerce journey
Proven experience within Online Merchandising or Ecommerce leadership within fashion, luxury, or lifestyle brands. Strong commercial acumen with a deep understanding of digital trading KPIs. Analytical mindset with experience using trading and analytics tools. Passionate about customer experience and digital innovation.
Opportunity to join a growing fashion brand in London. Collaborative, creative, and fast-moving culture. Hybrid working model. Competitive salary and benefits package. Real opportunity to shape and influence the digital growth strategy.
Merchandise Manager (Maternity Cover) in City of London employer: NEON SEARCH
Contact Detail:
NEON SEARCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchandise Manager (Maternity Cover) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and ecommerce industry on LinkedIn. Join relevant groups, attend virtual events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past successes in online merchandising. Include case studies, data-driven results, and any innovative strategies you’ve implemented. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the brand’s online presence. Understand their customer journey and think of ways you could enhance it. Bring fresh ideas to the table during your interview to show you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Merchandise Manager (Maternity Cover) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Merchandise Manager. Highlight your experience in online merchandising and ecommerce leadership, especially within fashion or lifestyle brands. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our digital trading strategy. Be sure to mention any relevant achievements that demonstrate your analytical mindset and commercial acumen.
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, make sure to include examples of how you've used data to drive sales and improve customer experiences in your previous roles. We love numbers, so don't shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at NEON SEARCH
✨Know Your Numbers
Make sure you brush up on key digital trading KPIs before the interview. Understand metrics like conversion rates, average order value, and customer engagement stats. Being able to discuss these numbers confidently will show that you have a strong commercial acumen.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to drive decisions in your previous roles. Whether it's analysing customer behaviour or market trends, being able to articulate your analytical mindset will impress the interviewers and demonstrate your fit for the role.
✨Emphasise Collaboration
This role involves working closely with various teams, so be ready to discuss your experience in cross-functional collaboration. Share specific instances where you’ve successfully partnered with marketing, buying, or creative teams to achieve a common goal.
✨Customer-First Mindset
Be prepared to talk about how you prioritise the customer experience in your merchandising strategies. Discuss any initiatives you've led that enhanced the online customer journey, as this aligns perfectly with the brand's focus on delivering exceptional digital experiences.