Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer enquiries and support all teams.
- Company: Join Neon Estates, a vibrant estate agency with a focus on teamwork.
- Benefits: Gain valuable experience while earning a salary and completing a Level 2 qualification.
- Why this job: Kickstart your career in customer service and make a real difference.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Enjoy a supportive environment with opportunities for growth.
Overview
Neon Estates requires a Customer Service Apprentice to help them keep on top of tasks throughout the company. The successful applicant will act as a point of contact for all incoming and outgoing customer enquiries and will work with all teams within the business.
Responsibilities
- Serve as a point of contact for customer enquiries (incoming and outgoing).
- Coordinate with all teams within the business to support task management and information flow.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday – Friday, 9.00am – 5.00pm or Monday – Saturday with a day off in the week.
- Expected Duration: 13 Months
#J-18808-Ljbffr
Customer Service Apprentice (Estate Agents) employer: Neon Estates
Contact Detail:
Neon Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice (Estate Agents)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Neon Estates. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about handling customer enquiries during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, as a Customer Service Apprentice, you'll be the point of contact for customers, so demonstrating good communication is key.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at StudySmarter. By applying directly through our site, you’ll have access to all the latest opportunities and updates, plus it shows your enthusiasm for the role!
We think you need these skills to ace Customer Service Apprentice (Estate Agents)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to help customers with their enquiries.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight any relevant experience or skills that align with being a point of contact for customer enquiries and working with different teams.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially since you'll be handling customer queries. Avoid jargon and make it easy for us to understand your message.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Customer Service Apprentice position.
How to prepare for a job interview at Neon Estates
✨Know Your Stuff
Before the interview, make sure you understand what Neon Estates does and how they operate. Familiarise yourself with their services and values, so you can show genuine interest and relate your answers to their business.
✨Practice Makes Perfect
Rehearse common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or tricky enquiries, and be ready to share examples from your past experiences.
✨Show Your Team Spirit
Since you'll be coordinating with various teams, highlight your teamwork skills. Prepare examples of how you've successfully collaborated with others in the past, and express your enthusiasm for working in a team-oriented environment.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. This shows you're engaged and interested in the role. You could ask about the training process for apprentices or how success is measured in the customer service team.