At a Glance
- Tasks: Manage customer orders and deliver top-notch service in a fast-paced environment.
- Company: Join a supportive and growing business in the manufacturing sector.
- Benefits: Earn up to £29,000 plus bonuses and enjoy a collaborative workplace.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by building strong customer relationships and exceeding targets.
- Qualifications: Experience in internal sales or customer service within manufacturing or wholesale.
The predicted salary is between 29000 - 29000 £ per year.
Salary: Up to £29,000 (depending on experience) + LIP Bonus Scheme
Hours: 37 hours per week
Monday - Thursday: 8:30am - 4:30pm
Friday: 8:30am - 4:00pm
About the Role
We are looking for an experienced and customer-focused Internal Sales Executive to join our client. The ideal candidate will have a background within manufacturing or wholesale environments and experience working with a broad range of products rather than a single specialist product line. This role requires someone who can effectively manage customer orders, deliver excellent service, and thrive in a fast-paced environment where meeting deadlines and performance targets is essential.
Key Responsibilities
- Process and manage customer orders accurately and efficiently.
- Provide outstanding customer service with a customer-first approach.
- Build and maintain strong relationships with customers.
- Respond promptly to customer enquiries and resolve issues effectively.
- Work collaboratively with internal departments to ensure smooth order fulfilment.
- Meet and exceed agreed KPIs and performance objectives.
- Prioritise workload effectively while managing changing customer demands.
About You
To be successful in this role, you will have:
- Previous experience in an internal sales, customer service, or sales support role within a manufacturing or wholesale environment.
- Experience handling a wide variety of products.
- Strong order processing and administration skills.
- Excellent communication and relationship-building abilities.
- A proactive, customer-focused mindset.
- The ability to work to deadlines and manage competing priorities.
- Experience working with KPIs and performance targets.
Benefits
- Competitive salary of up to £29,000 depending on experience.
- LIP Bonus Scheme linked to company financial objectives and individual performance factors.
- Opportunity to join a supportive and growing business environment.
Internal Sales Executive in West Bromwich employer: Neon Contracts
Join a dynamic and supportive team as an Internal Sales Executive, where your contributions are valued and rewarded. With a competitive salary and a performance-linked bonus scheme, we prioritise employee growth and development in a fast-paced manufacturing environment. Our collaborative work culture fosters strong relationships and ensures that you thrive while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing or wholesale sectors. You never know who might have a lead on an Internal Sales Executive role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially around customer service and order management.
✨Tip Number 3
Show off your skills! Bring examples of how you've met KPIs and handled customer enquiries in the past. This will demonstrate your proactive, customer-focused mindset that they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our supportive and growing business environment.
We think you need these skills to ace Internal Sales Executive in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales, customer service, or any relevant roles in manufacturing or wholesale environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Internal Sales Executive role. Share specific examples of how you've managed customer orders and built relationships in previous jobs. We love a good story!
Showcase Your Customer Focus:Since this role is all about delivering excellent customer service, make sure to emphasise your customer-first approach in your application. Talk about how you've resolved customer issues effectively and maintained strong relationships in past positions. We’re all about that customer satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Neon Contracts
✨Know Your Products
Make sure you have a solid understanding of the range of products the company deals with. Brush up on any specific products mentioned in the job description and be ready to discuss how your experience aligns with their offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past roles where you provided exceptional customer service. Think about situations where you resolved issues or built strong relationships, as this will demonstrate your customer-first approach.
✨Familiarise Yourself with KPIs
Since the role involves meeting performance targets, it’s crucial to understand what KPIs are relevant in sales environments. Be ready to discuss how you've met or exceeded KPIs in previous positions and how you plan to do so in this role.
✨Practice Time Management Scenarios
Given the fast-paced nature of the job, think of examples where you successfully managed competing priorities. Prepare to discuss how you prioritise tasks and meet deadlines, as this will show your ability to thrive under pressure.
