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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer experiences.
- Company: Join NEOM Wellbeing, a B Corp certified movement focused on community and planetary wellbeing.
- Benefits: Enjoy 25 days holiday, wellbeing days, birthday time off, and staff discounts.
- Why this job: Be part of a positive culture that values wellbeing and community impact while developing your career.
- Qualifications: 1 year retail supervisory experience, preferably in Health & Beauty, with a passion for customer service.
- Other info: Availability for weekdays, weekends, and potential late nights is essential.
The predicted salary is between 24000 - 36000 £ per year.
We will be opening a NEW FLAGSHIP STORE in Central London and are looking for an experienced and inspiring Wellbeing Hub Supervisor to join the team! Are you an experienced supervisor passionate about delivering exceptional customer experiences and team development? We are seeking a Supervisor to work 30 hours per week at our new London flagship store.
Your responsibilities will include building a NEOM Wellbeing community, organizing memorable events, engaging in customer outreach, and fostering team growth. As a key team member, you will support the Store Manager and Assistant Manager in all store operations, from stock management to local business strategies. The role requires adaptability, professionalism, and the ability to work well under pressure. Availability on weekdays and weekends, with potential late nights and travel, is essential.
Why NEOM Wellbeing? At NEOM Wellbeing, we're more than a company—we're a movement dedicated to enhancing community and planetary wellbeing. As a B Corp certified, award-winning business, we prioritise staff wellbeing with benefits like wellbeing days, volunteering leave, birthday time off, healthcare, and staff discounts. Join us if you share our values, challenge the status quo, and maintain a positive attitude.
What You Will Do
- Oversee daily store operations and team management
- Drive sales, KPIs, and meet company objectives
- Handle targets, payroll, rotas, stocktakes, and reports
- Organise in-store and external events to promote NEOM
- Recruit, mentor, and develop team members
- Ensure exceptional customer experience to promote wellbeing
- Identify opportunities to support community and environmental initiatives
Requirements
- Minimum 1 year retail supervisory experience, preferably in standalone stores
- Experience in the Health & Beauty industry
- Passion for wellbeing and customer service
- Attention to detail and team collaboration skills
- Alignment with NEOM values and interest in wellbeing
- Ability to coach and develop staff
- Commercial mindset with a focus on increasing store footfall
- Positive, inspiring energy
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing days for recharging
- Monthly NEOM product and staff discount
- Health care plans including mental health support
- Volunteer leave and support for fundraising
If you're excited to bring positive vibes to our new Central London Wellbeing Hub, apply below. We look forward to hearing from you!
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Central London (NEW FLAGSHIP STORE OPENING)
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's values and mission. Understanding their commitment to community and planetary wellbeing will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your experience in team management and customer service by preparing specific examples of how you've successfully led a team or enhanced customer experiences in previous roles. This will highlight your suitability for the Supervisor position.
✨Tip Number 3
Research the latest trends in the Health & Beauty industry, especially those related to wellbeing. Being knowledgeable about current market trends can give you an edge in discussions and show your enthusiasm for the sector.
✨Tip Number 4
Prepare to discuss your ideas for community engagement and event organisation. Think of innovative ways to promote NEOM Wellbeing and how you can contribute to building a vibrant community around the new flagship store.
We think you need these skills to ace Supervisor - Central London (NEW FLAGSHIP STORE OPENING)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant supervisory experience, particularly in retail and the Health & Beauty industry. Emphasise any achievements related to team development and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wellbeing and customer service. Mention specific examples of how you've successfully managed teams or organised events in previous roles.
Showcase Your Values: Align your application with NEOM Wellbeing's values. Discuss your commitment to community and environmental initiatives, and how you embody a positive and inspiring energy in your work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Wellbeing
Make sure to express your genuine interest in wellbeing and how it aligns with NEOM's values. Share personal experiences or initiatives you've been involved in that demonstrate your commitment to enhancing community and planetary wellbeing.
✨Highlight Your Supervisory Experience
Discuss your previous supervisory roles, focusing on specific achievements and how you successfully managed teams. Be prepared to provide examples of how you have driven sales and met KPIs in past positions.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing a busy store or resolving customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Adaptability and Team Spirit
Since the role requires adaptability and teamwork, share examples of how you've thrived in fast-paced environments and collaborated with others. Highlight your ability to remain calm under pressure and support your team during challenging times.
