Supervisor - Central London (NEW FLAGSHIP STORE OPENING)
Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily store operations and inspire your team to deliver exceptional customer experiences.
  • Company: Join NEOM Wellbeing, a B Corp certified movement focused on community and planetary wellbeing.
  • Benefits: Enjoy 25 days holiday, birthday time off, wellbeing days, and staff discounts.
  • Why this job: Be part of a positive culture that values wellbeing and community impact while developing your career.
  • Qualifications: 1 year retail supervisory experience, preferably in Health & Beauty, with a passion for customer service.
  • Other info: Availability for weekdays, weekends, and potential late nights is essential.

The predicted salary is between 24000 - 36000 £ per year.

We will be opening a NEW FLAGSHIP STORE in Central London and are looking for an experienced and inspiring Wellbeing Hub Supervisor to join the team! Are you an experienced supervisor passionate about delivering exceptional customer experiences and team development? We are seeking a Supervisor to work 30 hours per week at our new London flagship store.

Your responsibilities will include building a NEOM Wellbeing community, organizing memorable events, engaging in customer outreach, and fostering team growth. As a key team member, you will support the Store Manager and Assistant Manager in all store operations, from stock management to local business strategies. The role requires adaptability, professionalism, and the ability to work well under pressure. Availability on weekdays and weekends, with potential late nights and travel, is essential.

Why NEOM Wellbeing? At NEOM Wellbeing, we’re more than a company—we’re a movement dedicated to enhancing community and planetary wellbeing. As a B Corp certified, award-winning business, we prioritise staff wellbeing with benefits like wellbeing days, volunteering leave, birthday time off, healthcare, and staff discounts. Join us if you share our values, challenge the status quo, and maintain a positive attitude.

What You Will Do

  • Oversee daily store operations and team management
  • Drive sales, KPIs, and meet company objectives
  • Handle targets, payroll, rotas, stocktakes, and reports
  • Organize in-store and external events to promote NEOM
  • Recruit, mentor, and develop team members
  • Ensure exceptional customer experience to promote wellbeing
  • Identify opportunities to support community and environmental initiatives

Requirements

  • Minimum 1 year retail supervisory experience, preferably in standalone stores
  • Experience in the Health & Beauty industry
  • Passion for wellbeing and customer service
  • Attention to detail and team collaboration skills
  • Alignment with NEOM values and interest in wellbeing
  • Ability to coach and develop staff
  • Commercial mindset with a focus on increasing store footfall
  • Positive, inspiring energy

Benefits

  • 25 days holiday plus bank holidays
  • Time off on your birthday
  • Wellbeing days for recharging
  • Monthly NEOM product and staff discount
  • Health care plans including mental health support
  • Volunteer leave and support for fundraising

If you’re excited to bring positive vibes to our new Central London Wellbeing Hub, apply below. We look forward to hearing from you!

Supervisor - Central London (NEW FLAGSHIP STORE OPENING) employer: NEOM Wellbeing

At NEOM Wellbeing, we pride ourselves on being an exceptional employer, especially with the exciting opening of our new flagship store in Central London. Our commitment to staff wellbeing is reflected in our generous benefits, including wellbeing days, healthcare plans, and a supportive work culture that fosters personal and professional growth. Join us in creating a vibrant community where your passion for customer service and team development can truly shine.
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Contact Detail:

NEOM Wellbeing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

✨Tip Number 1

Familiarise yourself with NEOM Wellbeing's values and mission. Understanding their commitment to community and planetary wellbeing will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Showcase your experience in team management and customer service by preparing specific examples of how you've successfully led a team or enhanced customer experiences in previous roles. This will highlight your suitability for the Supervisor position.

✨Tip Number 3

Research the local area around the new flagship store. Being knowledgeable about the community can help you propose relevant outreach initiatives and events that resonate with potential customers, showcasing your proactive approach.

✨Tip Number 4

Prepare to discuss your ideas for promoting wellbeing within the store and the community. Think about innovative ways to engage customers and foster a positive environment, as this aligns perfectly with NEOM's ethos.

We think you need these skills to ace Supervisor - Central London (NEW FLAGSHIP STORE OPENING)

Retail Supervisory Experience
Customer Service Excellence
Team Development and Mentoring
Event Organisation
Stock Management
Sales and KPI Management
Attention to Detail
Adaptability
Commercial Awareness
Community Engagement
Positive Energy and Attitude
Health & Beauty Industry Knowledge
Problem-Solving Skills
Effective Communication

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Supervisor position. Highlight your relevant experience in retail supervision and customer service.

Tailor Your CV: Customise your CV to reflect your experience in the Health & Beauty industry and any supervisory roles you've held. Emphasise your achievements in team management and customer engagement.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellbeing and customer service. Mention specific examples of how you've driven sales or improved team performance in previous roles.

Highlight Alignment with NEOM Values: In both your CV and cover letter, demonstrate how your personal values align with NEOM's mission of enhancing community and planetary wellbeing. This will show your genuine interest in the company.

How to prepare for a job interview at NEOM Wellbeing

✨Show Your Passion for Wellbeing

Make sure to express your genuine interest in wellbeing and how it aligns with NEOM's values. Share personal experiences or initiatives you've been involved in that demonstrate your commitment to enhancing community and planetary wellbeing.

✨Highlight Your Supervisory Experience

Discuss your previous supervisory roles and the skills you've developed, particularly in retail. Be ready to provide examples of how you've successfully managed a team, driven sales, and improved customer experiences in past positions.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and adaptability. Think of specific situations where you had to handle pressure, manage conflicts, or implement changes in store operations, and be prepared to discuss these in detail.

✨Demonstrate Your Event Organising Skills

Since the role involves organising memorable events, come prepared with ideas for potential events that could promote NEOM Wellbeing. Discuss any relevant experience you have in planning and executing successful events, showcasing your creativity and organisational skills.

Supervisor - Central London (NEW FLAGSHIP STORE OPENING)
NEOM Wellbeing
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