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- Tasks: Lead a passionate team to create unforgettable customer experiences and drive store success.
- Company: Join NEOM Wellbeing, a brand focused on health, community, and positive lifestyle choices.
- Benefits: Enjoy 25 days holiday, birthday time off, flexible working, and monthly product perks.
- Why this job: Make a real impact in a vibrant environment while promoting wellbeing and community initiatives.
- Qualifications: 2+ years of retail management experience, strong leadership skills, and a passion for wellbeing.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 60000 Ā£ per year.
Store Manager ā NEOM Wellbeing, London White CityAre you an entrepreneurial Store Manager who is passionate about delivering an exceptional customer experience and fostering a supportive environment for your team? This fullātime, permanent role will put you at the head of a standalone store, building a unique NEOM Wellbeing community, delivering memorable events, and driving store performance while nurturing your team\ās growth.
About NEOM WellbeingNEOM Wellbeing is a B Corpācertified business that \āSupercharges Wellbeing.\ā With 100 % natural fragrances at its core, the company empowers people, nurtures communities, and respects the planet. We offer staff extra wellbeing days, time off to volunteer, birthday leave, enhanced healthcare, and a monthly product allowance.
Responsibilities
Lead and manage all aspects of store operations including sales performance, KPIs, payroll, rotas, stocktakes, reporting, and stock ordering.
Champion the NEOM brand by organising and supporting ināstore and field events, collaborating with local businesses and partners.
Recruit, train, and mentor your team with a strong focus on education, development, and wellbeing.
Deliver an unforgettable NEOM Wellbeing experience for every customer, inspiring positive lifestyle choices.
Develop and execute an annual events plan to support monthly activations and brand partnerships.
Identify opportunities to support our people and planet, including fundraising for our partnered charity through events and collaborations.
Lead community initiatives that promote inclusivity, volunteering, and local engagement.
Requirements
Minimum 2 years\ā experience managing a team, ideally in a standalone retail environment.
Proven background in the health and beauty industry.
Passion for wellbeing and delivering exceptional customer service.
Strong leadership skills with the ability to coach and inspire a team.
Commercially driven with a focus on increasing store footfall and brand presence.
Excellent attention to detail and high operational standards.
Confident communicator with a collaborative and proactive mindset.
ITāliterate, comfortable using MS Office, Excel and Google Drive.
Selfāmotivated, able to multitask and work independently.
Aligned with NEOM\ās values and committed to community and wellbeing initiatives.
What We Would Love
Experience in retail management within a health and beauty context.
Knowledge of local community engagement strategies.
Experience organising events and partnerships.
Fluency in digital tools for tracking performance.
Benefits
25 days holiday plus bank holidays.
Birthday leave.
Flexible working hours.
Wellbeing time to recharge and reset.
Monthly NEOM product and staff discount.
Healthcare: cashāback plans, outpatient cover, GP consultations, therapies, and mental health support.
Time off for volunteering and support for personal fundraising.
Apply Now: If you\āre ready to share good vibes at NEOM Wellbeing\ās Westfield White City Hub, we can\āt wait to hear from you!
Seniority level: MidāSenior
Employment type: Fullātime
Job function: Management
Industries: IT Services and IT Consulting
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Store Manager- White City employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Store Manager- White City
āØTip Number 1
Get to know the company inside out! Research NEOM Wellbeing, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and understanding of their mission.
āØTip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
āØTip Number 3
Prepare for situational questions! Think about how youāve handled challenges in the past, especially in team management or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
āØTip Number 4
Donāt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager- White City
Some tips for your application š«”
Show Your Passion: Let us see your enthusiasm for wellbeing and customer service shine through in your application. Share specific examples of how you've created exceptional experiences for customers and your team in the past.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your leadership experience, especially in retail, and any relevant achievements that demonstrate your ability to drive commercial success.
Craft a Compelling Cover Letter: Use your cover letter to tell us why youāre the perfect fit for NEOM. Be sure to mention your passion for wellbeing and how you plan to inspire your team and customers alike. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itās the best way for us to receive your application and get to know you better. We canāt wait to hear from you!
How to prepare for a job interview at NEOM Wellbeing
āØKnow the Brand Inside Out
Before your interview, dive deep into NEOM's values and products. Understand their commitment to wellbeing and how they engage with the community. This knowledge will help you connect your experience with their mission during the conversation.
āØShowcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to inspire and develop others, especially in a retail environment. Be ready to discuss specific situations where you drove results through effective leadership.
āØDemonstrate Your Customer-Centric Approach
Think of instances where you've gone above and beyond for customers. Share stories that illustrate your passion for delivering exceptional service and creating memorable experiences. This aligns perfectly with NEOM's focus on customer engagement.
āØBe Ready to Discuss Community Initiatives
Since the role involves leading community initiatives, come prepared with ideas on how you can promote inclusivity and local engagement. Show your enthusiasm for supporting charitable efforts and how you can contribute to NEOM's mission in this area.
