Social Media & Community Executive

We're growing our social team and looking for a creative, community-first thinker to join us, based from our London or Harrogate office. You'll own the day-to-day management of NEOM Wellbeing's global social channels, creating and scheduling content, jumping on trends in real time, managing our Facebook Group and Instagram Broadcast Channel, and hosting community events that bring our brand to life beyond the screen.

If you have 1-2 years of social media experience, a genuine passion for the wellbeing and lifestyle space, and you're as comfortable in front of the camera as behind it, we'd love to hear from you. This is a hands-on role with real scope: you'll be feeding insights back to the business, turning customers into advocates, and helping shape a community that genuinely loves what we do.

At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing. With 100% Natural Fragrances at our heart, we're empowering our people, nurturing our communities, and respecting our planet. We're an award-winning, B Corp certified business leading the way in wellbeing, and we're just getting started.

We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own people. That means extra Wellbeing days, time off to volunteer, your birthday off, and a monthly product allowance plus an employee discount so you're never far from the good stuff.

We're on the hunt for someone who lives our values: a Good Egg who will Challenge the Status Quo and knows that a positive Attitude Is Everything. If that sounds like you, keep reading.

At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.

What You Will Do

• Plan, create and schedule social content across organic channels, jumping on real-time trends and cultural moments to keep NEOM showing up authentically.
• Produce and edit platform-specific content for Instagram, TikTok and Facebook — comfortable both behind and in front of the camera.
• Own daily community management across all channels, including our Global Facebook Group and Instagram Broadcast Channel.
• Monitor sentiment, track KPIs and feed actionable insights back to the Brand, Product and Marketing teams.
• Nurture our most engaged community members and brand advocates, driving meaningful participation and user-generated content.
• Plan and host community events in-store and at external venues, supporting influencer experiences in partnership with PR.
• Collaborate cross-functionally with Design, PR, CRM and the Wellbeing Hub to ensure consistency across everything we do.

Requirements

• 1-2 years Social Media experience.
• Comfortable supporting direction while owning hands-on execution.
• Proven experience using CapCut or similar to edit TikToks and Reels.
• Ability to work collaboratively with a positive, growth mindset.
• Proven experience with building and nurturing a community.
• Strong written and verbal communication skills.
• Highly organised individual with strong attention to detail.
• Proficient in social reporting tools (e.g. Dash Hudson or similar).
• Genuine passion for the wellbeing, beauty or lifestyle space with enthusiasm for the NEOM brand world.

Benefits

• TIME TO CHILL - 25 days holiday plus bank holidays.
• BIRTHDAY TREAT - time off on your birthday.
• WELLBEING TIME - take time off to recharge and reset.
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy.
• HEALTH CARE - cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
• DO GOOD, FEEL GOOD - time off for you to volunteer plus support for any personal fundraising efforts too.