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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join NEOM Wellbeing, a B Corp certified leader in enhancing community and planetary wellbeing.
- Benefits: Enjoy 25 days holiday, birthday leave, healthcare plans, and monthly product discounts.
- Why this job: Be part of a positive movement that values wellbeing and supports personal growth.
- Qualifications: 1 year retail supervisory experience, passion for health & beauty, and strong customer service skills.
- Other info: Flexible hours required, including weekends and occasional late nights.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a full-time Supervisor with a passion for customer service to join our store in Guildford, working 37.5 hours per week. Your goal will be to offer an exceptional, welcoming, and genuine customer experience aligned with our brand values. You should work well in a team, thrive under pressure, and adapt positively to change while maintaining professionalism. Availability for weekdays, weekends, and occasional late nights is required. Ideal candidates will have retail management experience, a passion for health & wellbeing, and a desire to share wellbeing tips and advice with team and customers.
NEOM Wellbeing is more than a company—it’s a movement dedicated to enhancing community and planetary wellbeing. We are an award-winning, B Corp certified business leading in wellbeing. We prioritize staff wellbeing with extra days off, volunteer time, birthday leave, healthcare, sick leave, maternity entitlements, product allowances, and staff discounts. We seek individuals who embody our values, challenge the status quo, and maintain a positive attitude.
What You Will Do
- Co-responsibility for daily store operations
- Drive sales and achieve company objectives
- Assist with payroll, rotas, stocktakes, and reporting
- Support stock management and deliveries
- Own the store and team in the Store Manager's absence
- Lead by example and support daily team tasks
- Maintain high standards of cleanliness, housekeeping, and visual merchandising
- Organize and support in-store and field events to promote NEOM
- Train current and new team members
- Contribute to the wellbeing of our planet, colleagues, community, and customers
Requirements
- Minimum 1 year experience as a Retail Supervisor
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- Strong customer service skills and ability to inspire colleagues
- Meticulous attention to detail
- Ability to work collaboratively in a team
- Alignment with NEOM values and interest in wellbeing
- Capability to coach and develop team members
- Commercial mindset to increase store footfall
- Positive energy to motivate others
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing time to recharge
- Monthly NEOM product and staff discount
- Healthcare plans including outpatient, GP, therapies, and mental health support
- Volunteer leave and support for personal fundraising
If you’re ready to share positive vibes at our Guildford Wellbeing Hub and join NEOM Wellbeing, apply below. We look forward to hearing from you!
Retail Store Supervisor - Guildford employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor - Guildford
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to community and planetary wellbeing will help you align your responses during the interview, showcasing your passion for health and wellbeing.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and drive sales. Highlight specific instances where you inspired colleagues or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Showcase your adaptability by discussing how you've successfully managed change in a retail environment. NEOM values individuals who can thrive under pressure, so be ready to share stories that illustrate your resilience and positive attitude.
✨Tip Number 4
Engage with NEOM's products and services before your interview. Being knowledgeable about their offerings will not only impress your interviewers but also allow you to discuss how you can contribute to promoting their wellbeing initiatives effectively.
We think you need these skills to ace Retail Store Supervisor - Guildford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Retail Store Supervisor position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasise your retail management experience, particularly in the Health & Beauty industry. Provide specific examples of how you've driven sales, managed teams, and maintained high standards in previous roles.
Showcase Your Passion for Wellbeing: Since NEOM Wellbeing values a passion for health and wellbeing, include personal anecdotes or experiences that demonstrate your commitment to these principles. This could be through previous roles, volunteer work, or personal initiatives.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Use this opportunity to express your alignment with NEOM's values and how you can contribute to their mission of enhancing community and planetary wellbeing.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Wellbeing
Make sure to express your enthusiasm for health and wellbeing during the interview. Share personal experiences or insights that demonstrate your commitment to these values, as NEOM Wellbeing is looking for candidates who embody their mission.
✨Highlight Your Retail Management Experience
Be prepared to discuss your previous roles in retail management. Provide specific examples of how you've successfully led a team, managed store operations, and achieved sales targets, as this will showcase your suitability for the Supervisor position.
✨Demonstrate Teamwork and Adaptability
Since the role requires working well in a team and thriving under pressure, share examples of how you've collaborated with colleagues in challenging situations. Highlight your ability to adapt positively to change while maintaining professionalism.
✨Prepare Questions About Company Values
Research NEOM Wellbeing's values and be ready to ask insightful questions about how they implement these in their daily operations. This shows your genuine interest in the company and aligns with their desire for candidates who challenge the status quo.
