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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join NEOM Wellbeing, an award-winning B Corp dedicated to enhancing community and planetary wellbeing.
- Benefits: Enjoy 25 days holiday, birthday leave, healthcare plans, and monthly product discounts.
- Why this job: Be part of a positive movement that values wellbeing and supports personal growth.
- Qualifications: Minimum 1 year retail supervisory experience, preferably in Health & Beauty, with strong customer service skills.
- Other info: Flexible hours required, including weekends and occasional late nights.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a full-time Supervisor with a passion for customer service to join our store in Guildford, working 37.5 hours per week. Your goal will be to offer an exceptional, welcoming, and genuine customer experience aligned with our brand values.
You should work well in a team, thrive under pressure, and adapt positively to change while maintaining professionalism. Availability for weekdays, weekends, and occasional late nights is required.
Ideal candidates will have retail management experience, a passion for health & wellbeing, and a desire to share wellbeing tips and advice with team and customers.
What You Will Do
- Co-responsibility for daily store operations
- Drive sales and achieve company objectives
- Assist with payroll, rotas, stocktakes, and reporting
- Support stock management and deliveries
- Own the store and team in the Store Manager's absence
- Lead by example and support daily team tasks
- Maintain high standards of cleanliness, housekeeping, and visual merchandising
- Organize and support in-store and field events to promote NEOM
- Train current and new team members
- Contribute to the wellbeing of our planet, colleagues, community, and customers
Requirements
- Minimum 1 year experience as a Retail Supervisor
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- Strong customer service skills and ability to inspire colleagues
- Meticulous attention to detail
- Ability to work collaboratively in a team
- Alignment with NEOM values and interest in wellbeing
- Capability to coach and develop team members
- Commercial mindset to increase store footfall
- Positive energy to motivate others
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing time to recharge
- Monthly NEOM product and staff discount
- Healthcare plans including outpatient, GP, therapies, and mental health support
- Volunteer leave and support for personal fundraising
If you’re ready to share positive vibes at our Guildford Wellbeing Hub and join NEOM Wellbeing, apply below. We look forward to hearing from you!
Retail Store Supervisor - Guildford employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor - Guildford
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to community and planetary wellbeing will help you align your responses during the interview, showcasing your passion for health and wellbeing.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and drive sales. Highlight specific instances where you inspired colleagues or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Showcase your adaptability by discussing how you've successfully managed change in a retail environment. NEOM values individuals who can thrive under pressure, so be ready to share stories that illustrate your resilience and positive attitude.
✨Tip Number 4
Engage with NEOM's products and services before your interview. Being knowledgeable about their offerings will not only impress your interviewers but also allow you to discuss how you can contribute to promoting these products effectively in-store.
We think you need these skills to ace Retail Store Supervisor - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and customer service skills. Use specific examples that demonstrate your ability to thrive under pressure and adapt positively to change.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellbeing. Mention how your values align with NEOM Wellbeing and provide examples of how you've inspired colleagues or customers in the past.
Showcase Teamwork Skills: In your application, emphasise your ability to work collaboratively in a team. Provide examples of how you've successfully led a team or supported team members in previous roles.
Highlight Relevant Experience: Clearly outline your experience in the Health & Beauty industry and any specific achievements that demonstrate your commercial mindset and attention to detail. This will show that you understand the business and can contribute to its success.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Wellbeing
Make sure to express your enthusiasm for health and wellbeing during the interview. Share any personal experiences or knowledge you have about wellbeing practices, as this aligns with NEOM's values and mission.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate others and manage daily operations, especially under pressure, as this is crucial for the Supervisor position.
✨Emphasise Customer Service Excellence
Be ready to discuss specific instances where you've gone above and beyond for customers. NEOM values exceptional customer service, so showcasing your skills in this area will be beneficial.
✨Align with NEOM's Values
Research NEOM Wellbeing and understand their mission and values. During the interview, articulate how your personal values align with theirs, particularly regarding community and planetary wellbeing.
