At a Glance
- Tasks: Lead a vibrant team, manage store operations, and create unforgettable wellbeing events.
- Company: Join NEOM Wellbeing, a B Corp-certified leader in natural wellness.
- Benefits: Enjoy 25 days holiday, private health insurance, and a free product monthly.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a movement that empowers communities and promotes wellbeing.
- Qualifications: 1 year retail supervisory experience and a passion for health and beauty.
The predicted salary is between 25000 - 28000 £ per year.
We are looking for an experienced and inspiring Wellbeing Hub Supervisor to join our Brent Cross Wellbeing Hub. You’ll be responsible for building a NEOM Wellbeing community, delivering unforgettable events, customer outreach, and promoting team learning and development. As a key member of the retail team, you will support the Store Manager across all aspects of the store, from stock management and operations to local commercial strategy and business planning. You must be able to work well in a team, thrive on pressure, and react to change positively while maintaining professionalism. This role requires someone available to work weekdays and weekends; late nights, travel to other stores and events may also be required.
At NEOM Wellbeing, we’re more than just a company – we’re a movement. Our mission is to Supercharge Wellbeing with 100% natural fragrances at our heart, empowering our people, nurturing our communities, and respecting our planet. If you want to work for an award‑winning, B Corp‑certified business leading the way in wellbeing, look no further. We care for our staff with extra wellbeing days, time off to volunteer, time off on your birthday, enhanced healthcare coverage, sick leave, competitive maternity entitlement, and a monthly product allowance with staff discounts.
What You Will Do
- Responsible for the day‑to‑day running of a standalone store and team alongside the store manager
- Drive forward sales, KPIs and company objectives
- Complete targets, payroll, rotas, stocktakes, and weekly reports
- Organise and support in‑store and field events to promote NEOM as a brand while working with partnering businesses
- Recruit, develop and mentor a team with a focus on training and education
- Always provide the highest standard of NEOM customer experience in store to inspire wellbeing
- Proactively identify opportunities to contribute to the wellbeing of our people and planet, fundraise for our partnered charity through in‑store events and/or brand partnerships
- Lead and champion community initiatives, providing inspiration and opportunities for volunteering, improving the local community, and ensuring an inclusive environment
What We Would Love
- At least 1 year minimum experience in a Retail Supervisor role, ideally in a standalone store environment
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- A love of customer service and the ability to translate this to inspire colleagues
- Meticulous attention to detail
- Someone who thrives in a collaborative and supportive team
- Alignment with NEOM values and a keen interest in wellbeing
- Desire and capability to coach and develop your team to reach their full potential
- Commercially driven, seeking constant brand opportunities to increase store footfall
- Positive energy that will inspire others
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Time to recharge and reset
- A free NEOM product each month, plus staff discount to enjoy
- Private health insurance, inpatient & outpatient cover, GP consultations, therapies and mental health support
- Time off for volunteering and support for personal fundraising efforts
Retail Store Supervisor - Brent Cross 21 hours employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an award-winning, B Corp-certified company that champions wellbeing and sustainability. Our Brent Cross location offers a vibrant work culture where you can thrive in a supportive team environment, enjoy generous benefits like extra wellbeing days, private health insurance, and a monthly product allowance, while also having the opportunity to make a meaningful impact in your community. Join us to empower yourself and others as we lead the way in promoting natural wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor - Brent Cross 21 hours
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Store Supervisor - Brent Cross 21 hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
