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For Companies At a Glance
- Tasks: Lead a vibrant team, manage store operations, and create unforgettable customer experiences.
- Company: Join NEOM Wellbeing, a B Corp certified brand dedicated to enhancing wellbeing.
- Benefits: Enjoy 25 days holiday, flexible working, and monthly product perks.
- Why this job: Be part of a movement that prioritises community, wellbeing, and personal growth.
- Qualifications: 2+ years in retail management, passion for health and beauty, strong leadership skills.
- Other info: Dynamic role with opportunities for community engagement and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Are you an entrepreneurial Store Manager who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? In this full‑time, permanent role at Westfield White City, you'll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of your team.
Responsibilities
- Oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning.
- Work closely with Marketing, Operations and Sales and Education.
- Be available to work weekdays and weekends; late nights and travel to other stores and events may be required.
The Company
At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing. With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award‑winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount!
What You Will Do
- Lead and manage all aspects of store operations including sales performance, KPIs, payroll, rotas, stocktakes, reporting, and stock ordering.
- Champion NEOM’s brand by organising and supporting in‑store and field events, collaborating with local businesses and partners.
- Recruit, train, and mentor your team with a strong focus on education, development, and wellbeing.
- Deliver an unforgettable NEOM Wellbeing experience for every customer, inspiring positive lifestyle choices.
- Develop and execute an Annual Events Plan to support monthly activations and brand partnerships.
- Identify opportunities to support our people and planet, including fundraising for our partnered charity through events and collaborations.
- Lead community initiatives that promote inclusivity, volunteering, and local engagement.
Requirements
- Minimum 2 years’ experience managing a team, ideally in a standalone retail environment.
- Proven background in the health and beauty industry.
- Passion for wellbeing and delivering exceptional customer service.
- Strong leadership skills with the ability to coach and inspire a team.
- Commercially driven with a focus on increasing store footfall and brand presence.
- Excellent attention to detail and high operational standards.
- Confident communicator with a collaborative and proactive mindset.
- IT literate, comfortable using MS Office, Excel, and Google Drive.
- Self‑motivated, able to multitask and work independently.
- Aligned with NEOM's values and committed to community and wellbeing initiative.
Benefits
- 25 days holiday plus bank holidays.
- Time off on your birthday.
- Work in a way that fits around you (flexi time).
- Take time off to recharge and reset (wellbeing time).
- A free NEOM product each month plus staff discount for you to enjoy.
- Cash back plans, outpatient cover, GP consultations, therapies, and mental health support.
- Time off for you to volunteer plus support for any personal fundraising efforts.
If you’re ready to share some good vibes in our Westfield White City Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Store Manager- Westfield White City employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager- Westfield White City
✨Tip Number 1
Get to know the company inside out! Research NEOM Wellbeing's values, mission, and recent initiatives. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past that showcase your leadership skills and ability to deliver exceptional customer experiences. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the NEOM Wellbeing team.
We think you need these skills to ace Retail Store Manager- Westfield White City
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for wellbeing and customer service in your application. We want to see how you connect with NEOM's mission and values, so let your enthusiasm shine through!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your experience in retail management and the health and beauty industry. We love seeing how your skills align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Share specific examples of how you've led teams and delivered exceptional customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at NEOM Wellbeing
✨Know Your NEOM Wellbeing
Before the interview, dive deep into NEOM's mission and values. Understand their commitment to wellbeing and how they empower their people. This will not only show your enthusiasm but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully managed a team in the past. Highlight your ability to inspire and develop others, especially in a retail environment. Think about times when you’ve improved team performance or customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock or leading an event. Practice your responses to demonstrate your problem-solving skills and your proactive approach to challenges in a retail setting.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role, the team, and NEOM’s community initiatives. This shows your genuine interest and helps you assess if the company culture is the right fit for you.
