At a Glance
- Tasks: Drive sales, open/close the store, and provide exceptional customer service.
- Company: Join NEOM Wellbeing, a B Corp certified leader in health and wellbeing.
- Benefits: Enjoy up to 25 days holiday, birthday time off, and monthly product perks.
- Other info: Flexible hours with opportunities for personal growth and community impact.
- Why this job: Be part of a movement that empowers wellbeing and nurtures communities.
- Qualifications: Retail experience, passion for wellbeing, and strong customer service skills.
The predicted salary is between 12 - 15 € per hour.
We are seeking a Keyholder to join our Brent Cross Wellbeing Hub for 22.5 hours per week. This role requires someone who is passionate about customer service and is committed to delivering an exceptional experience that aligns with our brand values. A keen interest in health and wellbeing will enhance your ability to connect with our customers.
As a Keyholder, you'll work collaboratively within a team environment, thrive under pressure, and respond to change positively while maintaining the highest levels of professionalism. Flexibility is essential, as you will be expected to work a combination of weekdays and weekends, with occasional late nights.
What You Will Do:
- Drive forward sales and achieve company objectives
- Be responsible for the opening and closing of the store
- Oversee cashing up and banking procedures
- Assist team and store management with daily operations
- Maintain stock management and support with delivery handling
- Utilise Microsoft Office, Excel, and Google Drive proficiently
- Provide outstanding customer experience to inspire wellbeing
- Take initiative and work proactively
- Uphold company standards in housekeeping, cleanliness, and visual merchandising
- Provide hand and arm massages to customers as an integral part of the in-store experience, showcasing products and promoting interaction
Requirements:
- Previous retail experience (preferably in a health/beauty environment)
- A genuine passion for wellbeing
- A strong commitment to customer service, inspiring others
- Self-motivated, maintaining impeccable standards in store
- Confident communicator who treats everyone with honesty and respect
- A collaborative team player with a positive, can-do attitude
- Meticulous attention to detail and ability to perform under pressure
- Flexibility to work retail hours, including weekends and evenings
- Proficiency in Microsoft Office, Excel, and Google Drive
Benefits:
- Up to 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing time to recharge and reset
- A free NEOM product each month, plus staff discount
- Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- Time off for volunteering, plus support for personal fundraising efforts
If you're ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
Retail Store Keyholder - Brent Cross (22.5 Hrs) employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an exceptional employer that champions the health and wellbeing of our team members. Located in the vibrant Brent Cross area, we offer a supportive work culture with generous benefits such as extra wellbeing days, time off for volunteering, and a fantastic staff discount. Join us to be part of a B Corp certified movement that not only values your contributions but also invests in your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Keyholder - Brent Cross (22.5 Hrs)
✨Tip Number 1
Get to know the company! Before your interview, dive into NEOM Wellbeing's mission and values. Show us that you resonate with our commitment to wellbeing and customer service. It’ll help you stand out and connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love seeing how you can inspire wellbeing through your interactions.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various hours, be prepared to discuss your availability and how you handle changes in a fast-paced environment. We appreciate a positive attitude towards adapting!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our NEOM Wellbeing family.
We think you need these skills to ace Retail Store Keyholder - Brent Cross (22.5 Hrs)
Some tips for your application 🫡
Show Your Passion for Wellbeing:Make sure to highlight your genuine interest in health and wellbeing in your application. We want to see how you connect with our brand values and how you can inspire others through your passion.
Tailor Your Experience:When detailing your previous retail experience, focus on roles that align with customer service and wellbeing. We love seeing how your past experiences can contribute to creating an exceptional customer experience at NEOM.
Be Yourself:Let your personality shine through in your written application. We’re looking for a confident communicator who treats everyone with honesty and respect, so don’t be afraid to show us who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at NEOM Wellbeing.
How to prepare for a job interview at NEOM Wellbeing
✨Know Your Stuff
Before the interview, make sure you research NEOM Wellbeing and their mission. Understand their values around health and wellbeing, and think about how your own passion for customer service aligns with their brand. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Experience
Prepare specific examples from your previous retail experience that highlight your customer service skills and ability to work under pressure. Think about times when you went above and beyond for a customer or helped your team achieve a goal. This will demonstrate your commitment to delivering an exceptional experience.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Mention any previous experiences where you adapted to changing schedules or took on extra shifts. This will reassure them that you can handle the demands of the job.
✨Bring Your Positive Attitude
NEOM Wellbeing values a positive attitude, so make sure to convey your enthusiasm during the interview. Smile, engage with your interviewer, and express your excitement about the opportunity to contribute to their mission. A good vibe can go a long way!
