At a Glance
- Tasks: Supervise daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join NEOM Wellbeing, a B Corp certified brand leading the way in health and wellbeing.
- Benefits: Enjoy 25 days holiday, birthday time off, and monthly product goodies.
- Other info: Collaborative environment with opportunities for personal growth and community impact.
- Why this job: Be part of a movement that empowers people and nurtures communities while promoting wellbeing.
- Qualifications: Retail supervisory experience and a passion for health and beauty are essential.
The predicted salary is between 12 - 15 £ per hour.
Description
The Role
We are looking for a part-time Supervisor who has a passion and flair for customer service to join our Flagship store in Regent Street on 28 hours per week!
To offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.
You must be able to work well in a team and thrive on pressure.
Being able to react to change in a positive but calm way and maintain your professionalism always is key.
You must be available to work weekdays and weekends.
Late nights may be required.
Ideally you will have a passion for retail and experience of managing a team.
You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
Why NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing
With 100% Natural Fragrances at our heart.
Empowering our People, Nurturing our Communities & Respecting our Planet.
If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff.
With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered.
Not to mention the NEOM goodies with a monthly product allowance and staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything!
If this sounds like you apply below!
What You Will Do
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Take full ownership of store and team in Store Managers absence
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
What You Will Do
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Take full ownership of store and team in Store Managers absence
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
Requirements
- At least 1 year minimum experience in a Retail Supervisor role
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail
- Someone who thrives in a collaborative and supportive team
- Alignment with NEOM values with a keen interest in wellbeing
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Meticulous attention to detail, able to maintain impeccable standards in store
- Positive energy that will inspire others
Benefits
- Positive energy that will inspire others
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
- Apply Now
If you’re ready to share some Good Vibes in our Regent St Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Store Supervisor - 28 hours - Regent Street in London employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an exceptional employer that fosters creativity and personal growth. Our vibrant work culture encourages collaboration and innovation, providing ample opportunities for professional development in the heart of London or the picturesque setting of Harrogate. Join us to make a meaningful impact through your passion for social media, while enjoying a supportive environment that values wellbeing and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor - 28 hours - Regent Street in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Store Supervisor - 28 hours - Regent Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
