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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive store success.
- Company: Join NEOM Wellbeing, a B Corp certified business focused on health and community.
- Benefits: 25 days holiday, birthday off, wellbeing time, and monthly product allowance.
- Why this job: Make a real impact in a vibrant retail environment while promoting wellbeing.
- Qualifications: 2+ years of retail management experience and a passion for health and beauty.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Are you an entrepreneurial Store Manager who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? In this full-time, permanent role, you will be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of your team.
As a key member of the retail team, you will oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning. Working closely with Marketing, Operations and Sales and Education, you have the power to make a difference to not only your store, but the wider business too. This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.
At NEOM Wellbeing, we are more than just a company, we are a movement. Our mission: We Supercharge Wellbeing with 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount.
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything.
What You Will Do
- As Store Manager, you will take full ownership of the day-to-day operations of our standalone store, leading a passionate team to deliver exceptional results.
- Your role will be pivotal in driving commercial success and creating a truly inspiring customer experience rooted in wellbeing.
- Lead and manage all aspects of store operations including sales performance, KPIs, payroll, rotas, stocktakes, reporting, and stock ordering.
- Champion NEOM's brand by organising and supporting in-store and field events, collaborating with local businesses and partners.
- Recruit, train, and mentor your team with a strong focus on education, development, and wellbeing.
- Deliver an unforgettable NEOM Wellbeing experience for every customer, inspiring positive lifestyle choices.
- Develop and execute an Annual Events Plan to support monthly activations and brand partnerships.
- Identify opportunities to support our people and planet, including fundraising for our partnered charity through events and collaborations.
- Lead community initiatives that promote inclusivity, volunteering, and local engagement.
Requirements
- Minimum 2 years' experience managing a team, ideally in a standalone retail environment.
- Proven background in the health and beauty industry.
- Passion for wellbeing and delivering exceptional customer service.
- Strong leadership skills with the ability to coach and inspire a team.
- Commercially driven with a focus on increasing store footfall and brand presence.
- Excellent attention to detail and high operational standards.
- Confident communicator with a collaborative and proactive mindset.
- IT literate, comfortable using MS Office, Excel, and Google Drive.
- Self-motivated, able to multitask and work independently.
- Aligned with NEOM's values and committed to community and wellbeing initiatives.
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays.
- BIRTHDAY TREAT - Time off on your birthday.
- WELLBEING TIME – take time off to recharge and reset.
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy.
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too.
If you’re ready to share some Good Vibes in our Regent Street Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you.
Retail Store Manager in London employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and wellbeing sectors. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for wellbeing and customer experience shine through. Share stories about how you've led teams or created memorable customer experiences. Authenticity goes a long way in making a lasting impression.
✨Tip Number 3
Research NEOM Wellbeing thoroughly before your interview. Understand their mission and values, and think about how your experience aligns with their goals. This will not only help you answer questions but also show that you’re genuinely interested in being part of their movement.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in London
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for wellbeing and customer service in your application. We want to see how you connect with NEOM's mission and values, so let your enthusiasm shine through!
Tailor Your CV: Customise your CV to highlight relevant experience in retail management and the health and beauty industry. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Store Manager role. Share specific examples of how you've led teams and delivered exceptional customer experiences – we want to hear your story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at NEOM Wellbeing!
How to prepare for a job interview at NEOM Wellbeing
✨Know Your NEOM Wellbeing
Before the interview, dive deep into NEOM's mission and values. Understand their commitment to wellbeing and how they empower communities. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their movement.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you inspired and developed your team members, especially in a retail environment. This is crucial as they’re looking for someone who can manage operations while fostering a positive team culture.
✨Be Ready to Discuss Customer Experience
Think about specific instances where you've delivered exceptional customer service. Be prepared to discuss how you would create unforgettable experiences for customers at NEOM. They want to see your passion for wellbeing reflected in your approach to customer interactions.
✨Plan for Community Engagement
Since community initiatives are key to this role, come up with ideas on how you could engage with the local community. Whether it’s through events or partnerships, showing that you have a proactive mindset towards inclusivity and wellbeing will set you apart.
