At a Glance
- Tasks: Deliver exceptional customer service and manage store operations at NEOM Wellbeing.
- Company: Join an award-winning, B Corp certified company focused on wellbeing.
- Benefits: Enjoy up to 25 days holiday, birthday time off, and monthly product allowances.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Be part of a movement that empowers people and nurtures communities.
- Qualifications: Retail experience, passion for wellness, and strong communication skills required.
The predicted salary is between 10 - 13 £ per hour.
NEOM Wellbeing is seeking a Keyholder to join our team at the Brent Cross Shopping Centre for a part-time position of 15 hours per week. The selected candidate will be responsible for delivering exceptional customer service and ensuring that our store reflects the NEOM brand's commitment to wellbeing.
Your role will require you to demonstrate proficiency in managing store operations, including the responsibilities associated with opening and closing the store and supporting the store management team in daily operational tasks. You must be available to work weekdays, weekends, and, when necessary, late nights.
At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount.
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything. If this sounds like you apply below.
Key Responsibilities- Drive sales and contribute to achieving company objectives.
- Oversee the opening and closing procedures of the store.
- Support the team and store management with operational duties.
- Assist with stock management, including unloading deliveries and inventory organization.
- Ensure adherence to company standards regarding housekeeping, cleanliness, and visual merchandising.
- Consistently provide exceptional customer service that aligns with NEOM's brand values.
- Maintain proficiency in Microsoft Office, Excel, and Google Drive.
- Prior experience in a retail environment, preferably in the health and beauty sector.
- A strong passion for wellness and wellbeing.
- Proven ability to provide excellent customer service.
- Aptitude for maintaining high standards within the store.
- Effective communication skills, treating all individuals with integrity and respect.
- Proactive and self-motivated with robust attention to detail.
- Ability to thrive in a fast-paced retail environment and adapt to evolving situations.
- Willingness to work flexible retail hours, including weekends and evenings.
- TIME TO CHILL - Up to 25 days holiday plus bank holidays.
- BIRTHDAY TREAT - Time off on your birthday.
- WELLBEING TIME - Take some time to recharge and reset.
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy.
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort.
If you’re ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you.
15 Hours Retail Keyholder in London employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an award-winning, B Corp certified business that prioritises the wellbeing of our employees as much as our customers. Located in the vibrant Brent Cross Shopping Centre, we offer a supportive work culture with generous benefits including extra wellbeing days, time off for volunteering, and a monthly product allowance, all while fostering personal growth and a positive attitude. Join us to be part of a movement that empowers individuals and nurtures communities, making NEOM an exceptional place to work.
StudySmarter Expert Advice🤫
We think this is how you could land 15 Hours Retail Keyholder in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace 15 Hours Retail Keyholder in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
