At a Glance
- Tasks: Deliver exceptional customer service and support store operations in a vibrant team environment.
- Company: Join NEOM Wellbeing, a B Corp certified brand leading the way in health and beauty.
- Benefits: Enjoy 25 days holiday, birthday off, wellbeing time, and monthly product perks.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be part of a movement that supercharges wellbeing and empowers communities.
- Qualifications: Retail experience, passion for wellbeing, and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Keyholder who has a passion and flair for customer service to join our Leeds, Victoria Gate location for 14 hours a week, across 3 days. We are on the hunt for team members who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!
We are looking for team members who work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends, and when necessary, late nights.
At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing. With 100% Natural Fragrances at our heart, we're empowering our people, nurturing our communities, and respecting our planet. We're an award-winning, B Corp certified business leading the way in wellbeing, and we're just getting started.
We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own people. That means extra Wellbeing days, time off to volunteer, your birthday off, and a monthly product allowance plus an employee discount so you're never far from the good stuff.
We're on the hunt for someone who lives our values: a Good Egg who will Challenge the Status Quo and knows that a positive Attitude Is Everything. If that sounds like you, keep reading.
At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.
What You Will Do
- Drive forward sales and company objectives
- Be responsible for opening and closing of the store
- Take responsibility for cashing up and banking procedures
- Assist the team and store management with daily tasks
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Be proficient in Microsoft Office, Excel and Google Drive
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Work on initiative and be super proactive
- Perform product demonstrations through hand and arm massages
- Attend and support events in store and occasionally offsite
- Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)
Requirements
- Previous retail experience (within a health/beauty environment is desirable)
- A passion for wellbeing
- A love of customer service which translates to/inspire your colleagues
- Self motivator and able to maintain impeccable standards in store
- Experience working with or understanding sales targets
- Confident communicator - treat everyone with honesty, kindness and respect
- Team player with a can-do attitude
- Meticulous attention to detail
- Thrives in a fast-paced business and adapts easily to change
- The ability to work retail hours - which will include weekends and evenings
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - time off on your birthday
- WELLBEING TIME– take time off to recharge and reset
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE - cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - time off for you to volunteer plus support for any personal fundraising efforts too
If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Keyholder - Leeds (14 hours) employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being more than just a workplace; we are a community dedicated to enhancing wellbeing through our natural products. Located in the vibrant Victoria Gate of Leeds, we offer our Keyholders not only competitive benefits like extra wellbeing days and a monthly product allowance but also a supportive and inclusive work culture that values personal growth and teamwork. Join us in our mission to inspire wellbeing while enjoying a fulfilling career in the health and beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder - Leeds (14 hours)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder - Leeds (14 hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
