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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and support daily store operations.
- Company: Join NEOM Wellbeing, an award-winning B Corp dedicated to enhancing community wellbeing.
- Benefits: Enjoy 25 days holiday, birthday leave, wellbeing days, and staff discounts.
- Why this job: Be part of a positive movement that values health, teamwork, and personal growth.
- Qualifications: Passion for customer service, effective communication, and flexibility for retail hours required.
- Other info: Ideal for those who embody positivity and are eager to inspire others.
We are seeking a Part Time Keyholder with a passion for customer service to join our Wellbeing Hub in Leeds, working 15 hours a week over 2 days. You should be able to provide an exceptional, welcoming, and genuine customer experience aligned with our brand values. The role requires teamwork, the ability to thrive under pressure, adaptability to change, professionalism, and availability on weekdays and weekends, with occasional late nights.
A genuine interest in health & wellbeing and a desire to share your wellbeing journey, tips, and advice with your team and customers are essential.
Why NEOM Wellbeing?
At NEOM Wellbeing, we are more than just a company—we are a movement dedicated to enhancing the wellbeing of our communities and planet. We are an award-winning, B Corp certified business leading in wellbeing. We also prioritise staff wellbeing through extra wellbeing days, volunteer time off, birthday leave, healthcare, sick leave, maternity entitlements, product allowances, and staff discounts.
We look for individuals who embody our values, are positive, challenge the status quo, and believe that attitude is everything. If this sounds like you, apply below!
What You Will Do
- Deliver the highest standard of NEOM Customer Experience to inspire wellbeing
- Drive sales and support company objectives
- Assist with daily store tasks and support the team and management
- Contribute proactively to the wellbeing of our planet and people
- Take initiative and be proactive
- Uphold company standards consistently
- Maintain cleanliness, visual merchandising, and housekeeping standards
Requirements
- A passion for customer service and inspiring colleagues
- Self-motivated with high standards
- Confident in communication—honest, kind, respectful
- Effective team player
- Attention to detail
- Flexibility to work retail hours, including weekends and evenings
What We Would Love
- A team player with a positive, can-do attitude
- Affinity for NEOM and its values, with an interest in wellbeing
- Positive energy to inspire others
- Proficiency in Excel and Google Drive
Benefits
- 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing days to recharge
- Monthly NEOM product and staff discount
- Healthcare plans including outpatient, GP, therapies, and mental health support
- Volunteer leave and support for personal fundraising
If you are ready to share good vibes at our Leeds Wellbeing Hub and join NEOM Wellbeing, apply below. We look forward to hearing from you!
Keyholder - Leeds 15 hours employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder - Leeds 15 hours
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to enhancing wellbeing will help you align your responses during the interview, showcasing your genuine interest in their ethos.
✨Tip Number 2
Prepare to discuss your personal wellbeing journey and how it relates to customer service. Sharing your experiences can demonstrate your passion for health and wellbeing, making you a more relatable candidate.
✨Tip Number 3
Showcase your teamwork skills by providing examples of how you've successfully collaborated with others in previous roles. This is crucial as the role requires effective teamwork and adaptability under pressure.
✨Tip Number 4
Be ready to discuss how you handle flexibility in working hours, especially weekends and evenings. Highlighting your availability and willingness to adapt will make you stand out as a committed candidate.
We think you need these skills to ace Keyholder - Leeds 15 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Keyholder position. Highlight your relevant experience in customer service and wellbeing.
Tailor Your CV: Customise your CV to reflect your passion for customer service and any experience related to health and wellbeing. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and NEOM Wellbeing's values. Share your personal wellbeing journey and how it aligns with the company's mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Wellbeing
Make sure to express your genuine interest in health and wellbeing during the interview. Share your own wellbeing journey and how it aligns with NEOM's values, as this will demonstrate your commitment to the role.
✨Emphasise Customer Service Skills
Highlight your experience in providing exceptional customer service. Be prepared to give examples of how you've created welcoming environments and resolved customer issues in the past.
✨Demonstrate Teamwork and Adaptability
Discuss your ability to work effectively within a team and adapt to changing situations. Provide specific instances where you thrived under pressure or contributed positively to team dynamics.
✨Prepare for Questions on Company Values
Familiarise yourself with NEOM's brand values and be ready to discuss how you embody these in your work. This shows that you not only understand the company but also align with its mission.
