Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales, manage store operations, and provide exceptional customer experiences.
- Company: Join NEOM Wellbeing, an award-winning B Corp certified business focused on enhancing community wellbeing.
- Benefits: Enjoy 25 days holiday, birthday leave, wellbeing days, and staff discounts.
- Why this job: Be part of a movement that prioritises wellbeing and challenges the status quo.
- Qualifications: Retail experience in health/beauty preferred; excellent customer service and teamwork skills required.
- Other info: Availability for weekdays, weekends, and occasional late nights is essential.
Overview
We are looking for a Keyholder who has a passion and flair for customer service to join our Guildford location. We are on the hunt for team members who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry! We are looking for team members who work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.
What You Will Do
- Drive forward sales and company objectives
- Be responsible for opening and closing of the store
- Take responsibility for cashing up and banking procedures
- Assist the team and store management with daily tasks
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc
- Be proficient in Microsoft Office, Excel and Google Drive
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Work on initiative and be super proactive
- Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)
Qualifications / Requirements
- Previous retail experience (within a health/beauty environment is desirable)
- A passion for wellbeing
- A love of customer service which translates to/inspire your colleagues
- Self motivator and able to maintain impeccable standards in store
- Confident communicator – treat everyone with honesty, kindness and respect
- Team player with a can-do attitude
- Meticulous attention to detail
- Thrives in a fast-paced business and adapts easily to change
- The ability to work retail hours – which can include weekends and evenings
Benefits
- TIME TO CHILL – 25 days holiday plus bank holidays pro rata
- BIRTHDAY TREAT – Time off on your birthday
- WELLBEING TIME – take time off to recharge and reset
- NEOM GOODIES – a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE – Cash back plans, outpatient cover, GP consultations, therapies, and mental health support
- DO GOOD, FEEL GOOD – Time off for you to volunteer plus support for any personal fundraising efforts too
Employment Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: IT Services and IT Consulting
#J-18808-Ljbffr
Keyholder- Guildford (22.5hrs) employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder- Guildford (22.5hrs)
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to enhancing wellbeing will help you align your responses during any interviews or conversations, showcasing your genuine passion for the health and beauty industry.
✨Tip Number 2
Prepare examples of how you've provided exceptional customer service in previous roles. Highlighting specific instances where you went above and beyond can demonstrate your ability to create a welcoming environment, which is crucial for this position.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you collaborated effectively with colleagues. NEOM values team players, so emphasising your ability to thrive under pressure and adapt positively to change will set you apart.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding working hours. Since the role requires weekend and evening shifts, demonstrating your willingness to accommodate these needs will reflect your commitment to the job.
We think you need these skills to ace Keyholder- Guildford (22.5hrs)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Keyholder position. Tailor your application to highlight how your skills and experiences align with what NEOM Wellbeing is looking for.
Highlight Relevant Experience: Emphasise any retail experience you have, especially in the health or beauty industry. Provide specific examples of how you've delivered exceptional customer service and contributed to a positive team environment.
Show Your Passion: Convey your passion for wellbeing and customer service in your cover letter. Share personal anecdotes or experiences that demonstrate your commitment to enhancing the wellbeing of others.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Wellbeing
Make sure to express your enthusiasm for the health and beauty industry during the interview. Share any personal experiences or insights that highlight your commitment to wellbeing, as this aligns with NEOM Wellbeing's mission.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to create a welcoming experience, as this is crucial for the Keyholder position.
✨Emphasise Teamwork and Adaptability
Be ready to discuss your experience working in teams and how you handle pressure. NEOM Wellbeing values adaptability, so share instances where you've successfully navigated change or challenges in a fast-paced environment.
✨Familiarise Yourself with Store Operations
Brush up on retail operations, including cash management and stock control. Showing that you understand these processes will demonstrate your readiness to take on the responsibilities of a Keyholder.
