At a Glance
- Tasks: Create memorable customer experiences and inspire wellbeing in a vibrant retail environment.
- Company: Join NEOM Wellbeing, a B Corp certified leader in natural wellness.
- Benefits: Enjoy extra wellbeing days, birthday off, product allowance, and employee discounts.
- Other info: Flexible hours across weekdays and weekends with opportunities for personal growth.
- Why this job: Be part of a movement that prioritises wellbeing and makes a real difference.
- Qualifications: Retail experience, passion for wellbeing, and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
This isn't your average retail role. As a Keyholder at our NEOM Wellbeing Hub in Bicester Village, you'll be one of the people who set the tone, lead by example and create an experience that stays with every customer long after they leave. Working 21 hours across 3 to 4 days, you'll bring warmth and confidence to every interaction and show up with calm energy and real presence, even when it gets busy.
As part of the Bicester Village destination, flexibility is key. You'll need to be available across weekdays and weekends, with late nights until 9:30pm as part of the mix. We're looking for someone who genuinely lives and breathes wellbeing, not because it's on trend, but because it matters to you, and you love sharing that with others.
At NEOM Wellbeing, we are more than just a company; we are a movement. Our mission is to supercharge wellbeing. With 100% natural fragrances at our heart, we empower our people, nurture our communities, and respect our planet. We are an award‑winning, B Corp certified business leading the way in wellbeing, and we are just getting started. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own people. That means extra wellbeing days, time off to volunteer, your birthday off, and a monthly product allowance plus an employee discount so you’re never far from the good stuff.
We’re on the hunt for someone who lives our values: a good egg who will challenge the status quo and knows that a positive attitude is everything. If that sounds like you, keep reading. At NEOM Wellbeing, we believe the best teams reflect the world around them. We are committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.
What You Will Do
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Drive forward sales and company objectives
- Assist the team and Store Management with daily tasks
- Proactively contribute to the wellbeing of our planet and our people
- Work on initiatives and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
What We Would Love
- Previous retail experience (within a health/beauty environment is desirable)
- A passion for wellbeing
- A love of customer service which translates to/inspire your colleagues
- Self‑motivator and able to maintain impeccable standards in store
- Experience working with or understanding sales targets
Keyholder - Bicester Village employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being more than just a workplace; we are a community dedicated to enhancing wellbeing. As a Keyholder at our Bicester Village location, you will enjoy a supportive work culture that prioritises employee wellbeing with benefits like extra wellbeing days, volunteer time off, and a generous product allowance. Join us in a vibrant environment where your passion for wellbeing can flourish, and be part of a team that values inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder - Bicester Village
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder - Bicester Village
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
