At a Glance
- Tasks: Deliver exceptional customer service and inspire wellbeing in our Guildford store.
- Company: Join NEOM Wellbeing, a B Corp certified business recognised as one of the Best Places to Work.
- Benefits: Enjoy up to 25 days holiday, birthday off, free products, and enhanced healthcare.
- Other info: Flexible hours with opportunities for personal growth and community impact.
- Why this job: Be part of a purpose-driven team that values wellbeing and inclusivity.
- Qualifications: Passion for customer service and interest in health and beauty.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Keyholder who has a passion and flair for customer service to join our Wellbeing Hub in Guildford for 21 hours a week, approximately 3 days a week. We are on the hunt for someone who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally, you should have a passion for the health or beauty industry!
We are looking for team members who work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.
You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
Why NEOM Wellbeing?
We are proud to have been recognised by The Sunday Times as one of the Best Places to Work two years running, and it is something we work hard to deserve. NEOM Wellbeing is a B Corp certified business on a mission to supercharge the wellbeing of our communities and our planet with 100% natural fragrances, and we bring that same energy to looking after our own people. Alongside a monthly product allowance and generous staff discount, we offer enhanced healthcare coverage, extra wellbeing days, your birthday off, time to volunteer, and enhanced maternity entitlement. We are a business with real purpose, genuine values, and a team that lives them. If you are a Good Egg who will Challenge the Status Quo and knows that Attitude is Everything, we would love to hear from you. At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.
What You Will Do
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Drive forward sales and company objectives
- Assist the team and Store Manager with daily tasks
- Proactively contribute to the wellbeing of our planet & our people
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
Requirements
- A love of customer service and to be able to translate this to inspire your colleagues
- Previous retail experience (within a health/beauty environment is desirable)
- Self-motivator and able to maintain impeccable standards in store
- Deep affinity for NEOM Wellbeing and its values with a keen interest in wellbeing
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross-functional teams
- Meticulous attention to detail
- Capable in Excel and Microsoft Suite
- Team player with a can-do attitude
- The ability to work retail hours - which can include weekends and evenings
Benefits
- TIME TO CHILL - Up to 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort
If you’re ready to share some Good Vibes in our Guildford Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
21hr Sales Assistant- Guildford employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an exceptional employer that fosters creativity and personal growth. Our vibrant work culture encourages collaboration and innovation, providing ample opportunities for professional development in the heart of London or the picturesque setting of Harrogate. Join us to make a meaningful impact through your passion for social media, while enjoying a supportive environment that values wellbeing and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land 21hr Sales Assistant- Guildford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including NEOM Wellbeing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace 21hr Sales Assistant- Guildford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like NEOM Wellbeing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at NEOM Wellbeing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about NEOM Wellbeing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at NEOM Wellbeing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at NEOM Wellbeing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at NEOM Wellbeing!
