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For Companies At a Glance
- Tasks: Drive sales, open/close the store, and provide outstanding customer experiences.
- Company: Join NEOM Wellbeing, a B Corp certified leader in health and wellbeing.
- Benefits: Enjoy up to 25 days holiday, birthday time off, and monthly product goodies.
- Why this job: Be part of a movement that empowers wellbeing and nurtures communities.
- Qualifications: Retail experience, passion for wellbeing, and strong customer service skills.
- Other info: Flexible hours with opportunities for personal growth and volunteering.
We are seeking a Keyholder to join our Brent Cross Wellbeing Hub for 22.5 hours per week. This role requires someone who is passionate about customer service and is committed to delivering an exceptional experience that aligns with our brand values. A keen interest in health and wellbeing will enhance your ability to connect with our customers.
As a Keyholder, you will work collaboratively within a team environment, thrive under pressure, and respond to change positively while maintaining the highest levels of professionalism. Flexibility is essential, as you will be expected to work a combination of weekdays and weekends, with occasional late nights.
What You Will Do
- Drive forward sales and achieve company objectives
- Be responsible for the opening and closing of the store
- Oversee cashing up and banking procedures
- Assist team and store management with daily operations
- Maintain stock management and support with delivery handling
- Utilise Microsoft Office, Excel, and Google Drive proficiently
- Provide outstanding customer experience to inspire wellbeing
- Take initiative and work proactively
- Uphold company standards in housekeeping, cleanliness, and visual merchandising
- Provide hand and arm massages to customers as an integral part of the in-store experience, showcasing products and promoting interaction
Requirements
- Previous retail experience (preferably in a health/beauty environment)
- A genuine passion for wellbeing
- A strong commitment to customer service, inspiring others
- Self-motivated, maintaining impeccable standards in store
- Confident communicator who treats everyone with honesty and respect
- A collaborative team player with a positive, can-do attitude
- Meticulous attention to detail and ability to perform under pressure
- Flexibility to work retail hours, including weekends and evenings
- Proficiency in Microsoft Office, Excel, and Google Drive
Benefits
- Up to 25 days holiday plus bank holidays
- Time off on your birthday
- Wellbeing time to recharge and reset
- A free NEOM product each month, plus staff discount
- Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- Time off for volunteering, plus support for personal fundraising efforts
If you are ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Store Keyholder - Brent Cross (22.5 Hrs) in City of London employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Keyholder - Brent Cross (22.5 Hrs) in City of London
✨Tip Number 1
Get to know the company! Before your interview, dive into NEOM Wellbeing's mission and values. This will help you connect your passion for customer service and wellbeing with what they stand for, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the Keyholder role and be ready to share specific examples of your customer service skills.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let them see your genuine interest in health and wellbeing, and how you can contribute to creating an exceptional customer experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you're proactive and truly interested in joining the NEOM Wellbeing team.
We think you need these skills to ace Retail Store Keyholder - Brent Cross (22.5 Hrs) in City of London
Some tips for your application 🫡
Show Your Passion for Wellbeing: When writing your application, let your enthusiasm for health and wellbeing shine through. Share any personal experiences or interests that connect you to our mission at NEOM Wellbeing.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Keyholder role. Highlight relevant retail experience and customer service skills that align with what we’re looking for in a team member.
Be Professional Yet Authentic: While we love professionalism, don’t be afraid to let your personality come through in your application. We want to see the real you, so feel free to express your unique qualities and how they fit with our values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at NEOM Wellbeing
✨Know Your Stuff
Before the interview, make sure you research NEOM Wellbeing and their values. Understand their mission to supercharge wellbeing and how they incorporate natural fragrances into their products. This will show your genuine interest in the company and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience that highlight your commitment to exceptional customer service. Think about times when you went above and beyond for a customer or how you handled challenging situations. This is crucial for a Keyholder role where customer interaction is key.
✨Demonstrate Team Spirit
Since the role requires collaboration within a team, be ready to discuss how you work well with others. Share experiences where you contributed to a team goal or supported colleagues during busy periods. Highlighting your positive attitude and flexibility will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to daily operations, such as cash handling or stock management. Brush up on your knowledge of Microsoft Office and Google Drive, as these tools are essential for the role. Being able to demonstrate your proficiency will give you an edge.