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For Companies At a Glance
- Tasks: Deliver exceptional customer service and inspire wellbeing in our Regent Street store.
- Company: Join NEOM Wellbeing, a B Corp certified leader in health and beauty.
- Benefits: Enjoy up to 25 days holiday, wellbeing days, and a monthly product allowance.
- Why this job: Be part of a movement that empowers people and nurtures communities.
- Qualifications: Passion for customer service and previous retail experience preferred.
- Other info: Dynamic team environment with opportunities for personal growth and development.
We are looking for a Keyholder who has a passion and flair for customer service to join our Wellbeing Hub on Regent Street in central London for 22.5 hours a week. We are on the hunt for someone who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!
We are looking for a team member who works well in a team environment, thrives under pressure and reacts to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
What You Will Do
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Drive forward sales and company objectives
- Assist the team and Store Manager with daily tasks
- Proactively contribute to the wellbeing of our planet & our people
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
What We Would Love
- A love of customer service and to be able to translate this to inspire your colleagues
- Previous retail experience (within a health/beauty environment is desirable)
- Self motivator and be able to maintain impeccable standards in store
- Deep affinity of NEOM Wellbeing and its values with a keen interest in wellbeing
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross functional teams
- Meticulous attention to detail
- Capable in Excel and Microsoft Suite
- Team player with a can-do attitude
- The ability to work retail hours - which can include weekends and evenings
Benefits
- Up to 25 days holiday plus bank holidays
- Time off on your birthday
- Take some time to recharge and reset
- A free NEOM product each month, plus staff discount for you to enjoy
- Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- Time off for you to volunteer, plus support for personal fundraising effort
If you’re ready to share some Good Vibes in our Regent Street Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Keyholder- Regent Street London 22.5hrs in City of London employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder- Regent Street London 22.5hrs in City of London
✨Tip Number 1
Get to know NEOM Wellbeing! Dive into their mission and values before your interview. This way, you can show how your passion for health and wellbeing aligns with what they stand for. It’ll make you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you’ve gone above and beyond for customers. Being able to share these experiences will demonstrate your flair for exceptional service, which is key for the Keyholder role.
✨Tip Number 3
Show off your teamwork skills! Be ready to discuss how you thrive in a team environment and handle pressure. NEOM is looking for someone who can contribute positively, so highlight your collaborative spirit during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NEOM Wellbeing family. We can’t wait to see your application!
We think you need these skills to ace Keyholder- Regent Street London 22.5hrs in City of London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for customer service and the health or beauty industry in your application. We want to see that you genuinely care about wellbeing and can inspire others with your enthusiasm!
Be Authentic: When writing your application, let your personality shine through! We’re looking for someone who embodies our values, so don’t be afraid to share your own wellbeing journey and how it aligns with NEOM Wellbeing.
Tailor Your Experience: If you’ve got previous retail experience, especially in health or beauty, make sure to mention it! We want to know how your background can contribute to providing an exceptional customer experience at our Wellbeing Hub.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at NEOM Wellbeing
✨Know Your NEOM Values
Before the interview, take some time to really understand NEOM Wellbeing's mission and values. Be ready to discuss how your personal beliefs align with their commitment to wellbeing and sustainability. This shows genuine interest and helps you stand out as a candidate who truly fits the brand.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or handled a challenging situation with grace. This will demonstrate your passion for creating a welcoming environment, which is key for the Keyholder role.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, expect questions about how you work with others. Prepare to share stories that highlight your ability to collaborate effectively, especially under pressure. Emphasise your positive attitude and how you contribute to a supportive team dynamic.
✨Express Your Passion for Wellbeing
Make sure to convey your enthusiasm for health and wellbeing during the interview. Share your own wellbeing journey and any tips or advice you have. This not only shows your interest but also aligns with NEOM's focus on empowering people and nurturing communities.