At a Glance
- Tasks: Deliver exceptional customer service and manage store operations at NEOM Wellbeing.
- Company: Join the award-winning NEOM Wellbeing team at Brent Cross Shopping Centre.
- Benefits: Enjoy up to 25 days holiday, birthday time off, and monthly product allowances.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Be part of a movement that supercharges wellbeing and respects our planet.
- Qualifications: Retail experience, passion for wellness, and excellent customer service skills required.
The predicted salary is between 12 - 15 £ per hour.
NEOM Wellbeing is seeking a Keyholder to join our team at the Brent Cross Shopping Centre for a part-time position of 21 hours per week. The selected candidate will be responsible for delivering exceptional customer service and ensuring that our store reflects the NEOM brand’s commitment to wellbeing.
Your role will require you to demonstrate proficiency in managing store operations, including the responsibilities associated with opening and closing the store and supporting the store management team in daily operational tasks. You must be available to work weekdays, weekends, and, when necessary, late nights.
Why Choose NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing with 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
Key Responsibilities
- Drive sales and contribute to achieving company objectives.
- Oversee the opening and closing procedures of the store.
- Support the team and store management with operational duties.
- Assist with stock management, including unloading deliveries and inventory organization.
- Ensure adherence to company standards regarding housekeeping, cleanliness, and visual merchandising.
- Consistently provide exceptional customer service that aligns with NEOM’s brand values.
- Maintain proficiency in Microsoft Office, Excel, and Google Drive.
Requirements
- Prior experience in a retail environment, preferably in the health and beauty sector.
- A strong passion for wellness and wellbeing.
- Proven ability to provide excellent customer service.
- Aptitude for maintaining high standards within the store.
- Effective communication skills, treating all individuals with integrity and respect.
- Proactive and self-motivated with robust attention to detail.
- Ability to thrive in a fast-paced retail environment and adapt to evolving situations.
- Willingness to work flexible retail hours, including weekends and evenings.
Benefits
- TIME TO CHILL - Up to 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - Take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort
If you’re ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
21 Hours Retail Keyholder - Brent Cross employer: NEOM Wellbeing
At NEOM Wellbeing, we pride ourselves on being an award-winning, B Corp certified company that prioritises the wellbeing of our employees as much as our customers. Located in the vibrant Brent Cross Shopping Centre, we offer a supportive work culture with generous benefits including extra wellbeing days, time off for volunteering, and a monthly product allowance, all while fostering personal growth and a positive attitude. Join us to be part of a movement that empowers individuals and nurtures communities, making NEOM an exceptional place to work.
StudySmarter Expert Advice🤫
We think this is how you could land 21 Hours Retail Keyholder - Brent Cross
✨Tip Number 1
Get to know NEOM Wellbeing! Research their values and mission so you can show how you align with their commitment to wellbeing during your interview. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Since exceptional service is key for this role, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Show off your flexibility! NEOM is looking for someone who can work various hours, including weekends and late nights. Be prepared to discuss your availability and willingness to adapt to the store's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NEOM Wellbeing team. Don’t miss out on this opportunity!
We think you need these skills to ace 21 Hours Retail Keyholder - Brent Cross
Some tips for your application 🫡
Show Your Passion for Wellbeing:Make sure to highlight your passion for wellness and wellbeing in your application. We want to see how you connect with our mission at NEOM Wellbeing, so share any relevant experiences or interests that showcase this.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor your application to reflect the key responsibilities and requirements mentioned in the job description. We love seeing candidates who take the time to align their skills with what we’re looking for.
Be Yourself:We’re on the lookout for someone who embodies our values and is a 'Good Egg'. Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in helping us get to know you better!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at NEOM Wellbeing
✨Know the Brand Inside Out
Before your interview, take some time to really understand NEOM Wellbeing's mission and values. Familiarise yourself with their products and how they promote wellbeing. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond for a customer, as this is crucial for a role that focuses on delivering outstanding service.
✨Demonstrate Flexibility and Proactivity
Since the role requires working flexible hours, be ready to discuss your availability and willingness to adapt. Share instances where you took initiative in previous roles, especially in fast-paced environments, to highlight your proactive nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, store operations, or how NEOM supports its employees' wellbeing. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
