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- Tasks: Handle tenant queries and resolve maintenance issues efficiently.
- Company: Join a reputable property developer with over 50 years of experience.
- Benefits: Enjoy a competitive salary, flexible hours, and a friendly team environment.
- Why this job: Be part of a dynamic team focused on customer satisfaction and problem-solving.
- Qualifications: Experience in lettings or property management is a plus, but not required.
- Other info: Full-time role with Monday to Friday schedule; some flexibility needed during peak times.
The predicted salary is between 18400 - 20800 £ per year.
Maintenance Co-ordinator LS6 £23k – £26k (DOE) + Benefits Full Time – Monday – Friday 9.00am – 5.30pm (some flexibility around Peak required) Due to incredible growth, this reputable, award-winning property developer and landlord with over 50 years rental experience is looking to grow their friendly team in Leeds. This busy, varied, and interesting role requires the holder of the post to spend a significant amount of time and patience working with tenant queries, resolving problems and complaints with efficiency and due diligence. You may have come from a Lettings or Property background or have an insight to working with the public and thrive on query resolution. Your proven track record of accomplishing positive outcomes, understanding issues with sympathy and empathy, yet be driven by a positive and effective solution is what will spearhead your continued success within this professional driven team. The overall objective for the Maintenance Team is to ensure that all customer/tenant’s’ needs are met, retaining property reputation, query resolution and that maintenance issues are settled quickly with as little disruption as possible. The ultimate driver for the department is to retain, resolve and remain a reputable business that leaves a lasting impression that far outweighs any other property letting service within the Yorkshire Region. Duties & Tasks * Acknowledge and respond to maintenance requ…
Maintenance Co-ordinator employer: Neom Recruitment Ltd
Contact Detail:
Neom Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Co-ordinator
✨Tip Number 1
Familiarize yourself with common maintenance issues in properties. Understanding the typical problems tenants face will help you communicate effectively during the interview and demonstrate your proactive approach to resolving queries.
✨Tip Number 2
Highlight any previous experience you have in customer service or property management. Be ready to share specific examples of how you've successfully resolved tenant complaints or issues, showcasing your problem-solving skills.
✨Tip Number 3
Research the company’s values and reputation in the property market. Being knowledgeable about their history and achievements will show your genuine interest in joining their team and aligning with their mission.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration. Since this role involves working closely with a team, demonstrating your ability to work well with others and contribute positively to a friendly environment will be key.
We think you need these skills to ace Maintenance Co-ordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Maintenance Co-ordinator position. Understand the key responsibilities and required skills, especially those related to tenant queries and problem resolution.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in property management, lettings, or customer service roles. Provide specific examples of how you've successfully resolved tenant issues or complaints.
Showcase Soft Skills: Since the role requires empathy and effective communication, make sure to highlight these soft skills in your application. Use examples that demonstrate your ability to handle difficult situations with patience and understanding.
Tailor Your Application: Customize your CV and cover letter to reflect the values and objectives of the company. Mention how your personal goals align with their mission to provide excellent service and maintain a strong reputation in the property market.
How to prepare for a job interview at Neom Recruitment Ltd
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved tenant queries or complaints. Highlight your ability to remain calm under pressure and how you approach problem-solving with empathy.
✨Understand the Company Culture
Research the property developer's values and mission. During the interview, demonstrate how your personal values align with theirs, especially in terms of customer service and maintaining a positive reputation.
✨Highlight Relevant Experience
If you have a background in lettings or property management, make sure to emphasize this experience. Discuss how it has equipped you with the skills necessary for the Maintenance Co-ordinator role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, challenges they face, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
