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For Companies At a Glance
- Tasks: Engage with customers, facilitate property viewings, and manage tenancy agreements.
- Company: Award-winning property developer with over 50 years of experience.
- Benefits: Competitive salary, holiday perks, pension, and use of a pool car.
- Why this job: Join a friendly team and make a real impact in the property sector.
- Qualifications: GCSE education, customer service experience, and good IT skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 20000 - 24000 £ per year.
Overview
Lettings Negotiator
Location: Leeds
Full Time – Mon – Friday 9.00am-5.30pm
Some flexibility required during peak letting times
Salary: £24,000 – £27,000 (DOE) + Bonus
Company: Due to incredible growth, this reputable, award winning property developer and landlord with over 50 years rental experience is looking to grow their friendly team in Leeds.
This busy, varied, and interesting role requires the holder of the post to spend a significant amount of time interacting with customers face to face, over the phone, email, along with various social platforms. You will facilitate property viewings, liaise with prospective tenants, be organised, and possess excellent time management skills. A company pool car is available within office hours and therefore it is essential that the post holder has a full driving licence.
Responsibilities
- Excellent Customer Service and Communication Skills
- Ability to handle a variety of enquiries, booking viewings, taking payments, and issuing applications
- Maintaining website portals, amendments, changes, and online adverts
- Facilitate safe face to face viewings for seasonal student and professional lets
- Pro-actively manage viewings/appointments
- Maximising conversations of all viewings into confirmed tenancy agreements
- Negotiation of tenancy agreements in line with company policy and procedures
- Assist with writing up contracts, rent breakdowns offering explanations to tenants, along with T & C\’s of contractual obligations
Ability, Education & Skillset
- Confident communicator
- Educated to GCSE level
- Previous exposure to the lettings sector would be beneficial
- Previous Customer Service Experience
- Good IT skills – competent working knowledge of Word, Excel, and Outlook with the ability to work on bespoke packages
- High level of numeracy
- Good attention to detail
About you
- Develops and maintains positive working relationships with others
- High quality of deliverance of Customer Service and Query Resolution
- Desire to learn, develop and grow with the Company
- Assists customers and colleagues unprompted
- Passionate individual with a desire to work within Property
Benefits
- 20 Days Holiday + Statutory
- Additional 2 Duvet Days/Year
- Paid Overtime or award of Lieu Days
- Pension
- Use of Pool Car
- Away Days
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Lettings Negotiator employer: Neom Recruitment Ltd
Contact Detail:
Neom Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers a lot, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to handling enquiries and booking viewings.
✨Tip Number 3
Be proactive! If you see a property that interests you, don’t wait for the perfect moment. Reach out, ask questions, and express your enthusiasm. This shows you're keen and ready to jump in!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially in a customer-focused role like this.
Tailor Your Application: Make sure to tailor your application to the Lettings Negotiator role. Highlight any relevant experience you have in customer service or lettings, and don’t forget to mention your excellent communication skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at Neom Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to lettings and customer service. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Lettings Negotiator, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer queries or negotiations in the past.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a mock viewing or negotiate a tenancy agreement. Stay calm, think on your feet, and demonstrate your problem-solving skills.
✨Ask Smart Questions
At the end of the interview, have a few questions ready about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
