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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive store success.
- Company: Join NEOM Wellbeing, a B Corp certified business focused on empowering communities and promoting wellbeing.
- Benefits: Enjoy 25 days holiday, birthday time off, wellbeing days, and monthly product allowances.
- Why this job: Make a real impact in a vibrant retail environment while championing wellbeing and community initiatives.
- Qualifications: 2+ years of team management experience in retail, ideally in health and beauty.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
The Role
Are you an entrepreneurial Store Manager who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? In this full-time, permanent role, you will be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of your team. As a key member of the retail team, you will oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning. Working closely with Marketing, Operations and Sales and Education, you have the power to make a difference to not only your store, but the wider business too. This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.
The Company
At NEOM Wellbeing, we are more than just a company, we are a movement. Our mission: We Supercharge Wellbeing. With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
- As Store Manager, you will take full ownership of the day-to-day operations of our standalone store, leading a passionate team to deliver exceptional results.
- Your role will be pivotal in driving commercial success and creating a truly inspiring customer experience rooted in wellbeing.
- Lead and manage all aspects of store operations including sales performance, KPIs, payroll, rotas, stocktakes, reporting, and stock ordering.
- Champion NEOM's brand by organising and supporting in-store and field events, collaborating with local businesses and partners.
- Recruit, train, and mentor your team with a strong focus on education, development, and wellbeing.
- Deliver an unforgettable NEOM Wellbeing experience for every customer, inspiring positive lifestyle choices.
- Develop and execute an Annual Events Plan to support monthly activations and brand partnerships.
- Identify opportunities to support our people and planet, including fundraising for our partnered charity through events and collaborations.
- Lead community initiatives that promote inclusivity, volunteering, and local engagement.
What We Would Love
- Minimum 2 years' experience managing a team, ideally in a standalone retail environment.
- Proven background in the health and beauty industry.
- Passion for wellbeing and delivering exceptional customer service.
- Strong leadership skills with the ability to coach and inspire a team.
- Commercially driven with a focus on increasing store footfall and brand presence.
- Excellent attention to detail and high operational standards.
- Confident communicator with a collaborative and proactive mindset.
- IT literate, comfortable using MS Office, Excel, and Google Drive.
- Self-motivated, able to multitask and work independently.
- Aligned with NEOM's values and committed to community and wellbeing initiatives.
TIME TO CHILL - 25 days holiday plus bank holidays
BIRTHDAY TREAT - Time off on your birthday
WELLBEING TIME– take time off to recharge and reset
NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too.
Apply Now
If you are ready to share some Good Vibes in our Regent Street Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Store Manager - Regent Street in London employer: Neom Ltd
Contact Detail:
Neom Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - Regent Street in London
✨Tip Number 1
Get to know the company culture before your interview. Check out NEOM Wellbeing's social media and website to understand their values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their movement.
✨Tip Number 2
Practice your storytelling skills! Prepare examples from your past experiences that highlight your leadership, customer service, and team development abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Store Manager - Regent Street in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellbeing and customer service shine through. We want to see how you connect with our mission at NEOM Wellbeing, so don’t hold back!
Tailor Your Experience: Make sure to highlight your relevant experience in retail management and the health and beauty industry. We’re looking for someone who can lead a team and drive commercial success, so be specific about your achievements.
Be Authentic: We value authenticity, so be yourself in your application. Share your personal values and how they align with NEOM’s mission. This will help us see if you’re a good fit for our community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Neom Ltd
✨Know Your NEOM Wellbeing
Before the interview, dive deep into NEOM's mission and values. Understand their commitment to wellbeing and how they empower their people. This will not only help you align your answers but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in retail. Think about times when you successfully managed a team or improved customer experiences. Be ready to discuss how you can inspire and develop your future team at NEOM.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing stock or leading an event. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to drive commercial success while maintaining high operational standards.
✨Emphasise Community Engagement
NEOM values community initiatives, so come prepared with ideas on how you could lead local engagement efforts. Discuss any past experiences where you've successfully collaborated with local businesses or organised community events to showcase your proactive mindset.