At a Glance
- Tasks: Manage NEOM's social channels and engage with our global community creatively.
- Company: Join NEOM Wellbeing, a B Corp certified brand leading in wellness and beauty.
- Benefits: Enjoy 25 days holiday, wellbeing days, and a monthly product allowance.
- Other info: Dynamic, fast-paced environment with opportunities for personal growth and creativity.
- Why this job: Be part of a movement that supercharges wellbeing and nurtures communities.
- Qualifications: 3+ years in social media, strong copywriting skills, and community management experience.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Social Media & Community Executive to bring NEOM’s global social presence to life. This position is responsible for the day-to-day management of NEOM’s global social channels and the growth of our community across owned platforms. With strong platform knowledge and a finger on the pulse of social trends, the Social Media and Community Executive helps drive best in class engagement, spark two-way conversations and build a loyal global community.
From supporting campaign launches and identifying cultural moments to creating content and managing community interactions, this role plays a key part in ensuring NEOM shows up creatively, consistently and authentically across every social platform. Reporting to our Senior Brand & Social Content Manager, this role is ideal for someone within commutable distance of our London or Harrogate office to collaborate closely with the Brand & Social Content team.
What Will You Do
- Manage our social content planning, writing engaging social copy and scheduling across organic channels to expertly execute our social strategy.
- Develop and execute social-first, trend-led content ideas that feel culturally relevant and on-brand.
- Brief designers and support content creation for organic, paid and CRM, including platform-specific edits.
- Confidently create content both behind and in front of the camera, including at shoots and brand events.
- Lead daily community management across social media channels (priority channels: Instagram, TikTok and Facebook) answering DMs, replying to comments, engaging on UGC and being the hybrid between community & customer care.
- Grow and manage the Global Facebook Group and Instagram Broadcast Channel, including content planning, writing copy and moderation.
- Monitor sentiment, capture insights and share themes that inform content and wider business decisions.
- Track and report on key social and community KPIs to support continual growth and optimisation.
- Pre-seed products and work with ambassadors and creators to support campaign launches and authentic reviews.
- Support community events, including planning, hosting, logistics and post-event feedback.
- Support Senior Brand & Social Content Manager with management of community panel that fosters feedback loop between customers and Product Development.
- Manage social admin such as creator invoicing, product send-outs and coordination with Design, PR, CRM and Wellbeing Hub teams.
Minimum Requirements
- 3 years’ experience in Social Media, with proven ability to manage channels and create platform-first content.
- Experience building and nurturing engaged online communities across multiple social platforms.
- Strong copywriting, communication and organisational skills, with excellent attention to detail.
- Confident editing TikToks and Reels using CapCut or similar tools.
- Experience using analytics and reporting tools (such as Dash) to track performance and insights.
- High-energy, proactive and adaptable, thriving in a fast-paced, ‘start-up’ style environment.
- A collaborative team player with a positive, growth-driven mindset and willingness to get stuck in.
- Genuine passion for NEOM, our community, and the beauty/wellness industry.
Benefits
- 25 days holiday plus bank holidays.
- Extra day off on your birthday.
- Wellbeing days - take some time to recharge and reset.
- A free NEOM product each month, plus staff discount.
- Cash back plans, outpatient cover, GP consultations, therapies and mental health support.
- Time off for you to volunteer, plus support for personal fundraising efforts.
Social Media & Community Executive in Harrogate employer: Neom Ltd
At NEOM Wellbeing, we pride ourselves on being more than just a workplace; we are a movement dedicated to enhancing wellbeing through our 100% natural fragrances. Our vibrant work culture fosters creativity and collaboration, offering employees unique benefits such as extra wellbeing days, time off for volunteering, and a monthly product allowance. With a commitment to employee growth and a positive, inclusive environment, NEOM is the ideal place for passionate individuals looking to make a meaningful impact in the wellness and beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media & Community Executive in Harrogate
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Neom Ltd and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Neom Ltd are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Neom Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Neom Ltd. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media & Community Executive in Harrogate
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Neom Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Neom Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about Neom Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Neom Ltd
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Neom Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Neom Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
