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For Companies At a Glance
- Tasks: Deliver exceptional customer service and inspire wellbeing in our Guildford store.
- Company: Join NEOM Wellbeing, a B Corp certified leader in health and beauty.
- Benefits: Enjoy up to 25 days holiday, birthday time off, and monthly product goodies.
- Why this job: Be part of a movement that empowers people and nurtures communities.
- Qualifications: Passion for customer service and previous retail experience preferred.
- Other info: Flexible hours with opportunities for personal growth and wellbeing.
The predicted salary is between 10 - 13 £ per hour.
We are looking for a Keyholder who has a passion and flair for customer service to join our Wellbeing Hub in Guildford City for 22.5 hours, 3 days a week. We are on the hunt for someone who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally, you should have a passion for the health or beauty industry!
We are looking for team members who work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
What You Will Do
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Drive forward sales and company objectives
- Assist the team and Store Manager with daily tasks
- Proactively contribute to the wellbeing of our planet & our people
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
What We Would Love
- A love of customer service and to be able to translate this to inspire your colleagues
- Previous retail experience (within a health/beauty environment is desirable)
- Self-motivator and able to maintain impeccable standards in store
- Deep affinity for NEOM Wellbeing and its values with a keen interest in wellbeing
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross-functional teams
- Meticulous attention to detail
- Capable in Excel and Microsoft Suite
- Team player with a can-do attitude
- The ability to work retail hours - which can include weekends and evenings
Benefits
- TIME TO CHILL - Up to 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
If you’re ready to share some Good Vibes in our Guildford Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail Keyholder - Guildford (22.5 hours) employer: Neom Ltd
Contact Detail:
Neom Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Keyholder - Guildford (22.5 hours)
✨Tip Number 1
Get to know NEOM Wellbeing! Dive into their mission and values before your interview. This way, you can show how your passion for health and wellbeing aligns with their goals. Plus, it’ll help you stand out as someone who truly cares about the brand.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your commitment to providing an exceptional customer experience.
✨Tip Number 3
Show off your teamwork spirit! Be ready to discuss how you thrive in a team environment and handle pressure. NEOM is all about collaboration, so highlighting your ability to work well with others will definitely catch their eye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NEOM Wellbeing family. Let’s get you that Keyholder position!
We think you need these skills to ace Retail Keyholder - Guildford (22.5 hours)
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for customer service and the health or beauty industry in your application. We want to see that you genuinely care about wellbeing and can inspire others with your enthusiasm!
Be Authentic: When writing your application, let your personality shine through! We’re looking for someone who embodies our values, so don’t be afraid to share your own wellbeing journey and how it aligns with NEOM Wellbeing.
Tailor Your Experience: If you’ve got previous retail experience, especially in health or beauty, make sure to mention it! We want to know how your background can contribute to providing an exceptional customer experience at our Guildford Hub.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Neom Ltd
✨Know Your NEOM Values
Before the interview, take some time to familiarise yourself with NEOM Wellbeing's values and mission. Think about how your personal beliefs align with their focus on wellbeing and sustainability. This will help you demonstrate your genuine interest in the company and its culture.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or handled a challenging situation with grace. This will show that you can provide the exceptional customer experience NEOM is looking for.
✨Be Ready to Discuss Wellbeing
Since NEOM is all about health and wellbeing, be prepared to share your own wellbeing journey and any tips you might have. Whether it’s about self-care routines or healthy habits, showing your passion for wellbeing will resonate well with the interviewers.
✨Demonstrate Team Spirit
NEOM values teamwork, so think of examples that showcase your ability to work well in a team environment. Be ready to discuss how you’ve collaborated with others in the past, especially under pressure, and how you maintain a positive attitude while doing so.